Annuity Processing Consultant

AAA Life Insurance Company • Livonia, MI

3d • Hybrid

About The Position

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them – and their families – when we’re needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.
The Annuity Processing Consultant plays a critical role in the administration and processing of annuity contracts. This role ensures the accurate and timely handling of annuity applications, policy issuances, and related service requests. The consultant works closely with internal teams, such as underwriting, actuarial, and compliance, to manage the lifecycle of annuity contracts and ensures all processes comply with industry regulations and company standards.
Takes responsibility for the most complex, highest face amount and most senior applications and evaluates within guidelines established. Works closely with sales agents, customers on sensitive cases to gather information to process applications. Has authority to approve transactions up to dollar limit. Handles referral cases from others and assists in the development and training of less experienced processors.

Requirements

• Bachelor’s degree in Business Administration, Finance, Insurance, or a related field (preferred).
• 6-8 years of experience in annuity processing, life insurance, or financial services operations.
• Experience with insurance or annuity systems (such as Policy Administration Systems) is highly desirable.
• Strong understanding of annuity products, processing procedures, and regulatory compliance.
• Proficient in Microsoft Office Suite (Excel, Word, etc.) and familiar with internal systems used for annuity processing.
• Detailed knowledge of the sales process, distribution channels and product lines
• Strong analytical and problem-solving abilities.
• Effective communication skills, both written and verbal, with a customer service orientation.

Responsibilities

• Review and process incoming annuity applications, ensuring all required documentation is complete and accurate. Review policies/applications both inforce and new applications for suitability
• Process policy modifications, such as beneficiary updates, contract transfers, and partial and full withdrawals for all forms of withdrawals, in a timely manner.
• Handle requests for annuity payments, including annuitization and scheduled disbursements.
• Ensure all processing activities adhere to regulatory requirements, internal policies, and industry best practices.
• Has a collaborative relationship with agents/field management, applicants, vendors, other business units, and managers with a focus on attainment of sales goals and objectives. Proactively monitors reporting and cases to assure that sales objectives are achieved.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees