Annuity Modernization Business Product Analyst
About The Position
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Overview We are seeking highly skilled and motivated business product analysts to join our team. The ideal candidate will have a strong background in annuity business processes with experience supporting systematic correspondence withing our New Business & Post Issue servicing teams. As a Business Product Analyst, you will be responsible for representing the business needs when partnering with our technology partners to guide creation of a new solutions that integrate with our new admin system ALIP to achieve our business goals. This role will work closely with both business and technology associates and leaders in the delivery of Annuity Modernization Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team may be the place for you! As a Specialist, you will be responsible for providing subject matter expertise to inform business outcomes, in addition to providing competitive industry analysis for a product and journey in support of a single line of business. You will also be a member of a broader product and journey team representing the interests of all business stakeholders. You will be responsible for measuring progress against business outcomes and timelines ensuring the technology solution aligns to the business strategy and delivers expected business benefit measured by adoption of changes. You'll provide key support to the Business Capability Owner, representing the customer point of view while also examining processes and practices to determine how to best support the product and journey.
Requirements
- Strong understanding of Annuities and familiar with our Operations & Services
- Typically, 5 or more years of demonstrated experience delivering initiatives and conducting customer research to inform value-based solutions.
- Experience executing in an agile environment, product-centric principles and managing mid-level initiatives.
- Sound knowledge of insurance industry, agile planning practices and customer design principles.
- Ability to analyze quantitative and qualitative information and summarize for consumption by all levels.
- Ability to develop recommendations and influence the strategic vision and multi-year roadmap.
- Strong business process design skills and ability to communicate findings in a clear and concise manner.
- Ability to work interpedently and manage intermediate to advanced tasks that span different subject matters.
- Strong oral and written communication skills are crucial.
Nice To Haves
- Bachelors degree in business, IT or related field with advanced degree preferred.
Responsibilities
- Have a strong understanding of current state systematic correspondence supporting the Annuity business
- Provides business process expertise directly or by leveraging SMEs; Conducts current state and future state process analysis
- Analyzes user needs, defines and documents business requirements, validates assumptions, evaluates solution options, partners with User Experience to create prototypes, leads proof of concepts, recommends appropriate solutions to the program team
- Help to define business benefits and ensure solutions support program OKRs & goals
- Ensures proposed solutions align with all impacted business areas
- Works with Product Owner, Agile Leads, and Requirements Leads to document and deliver requirements to agile team
- Support assessing organizational impact for organizational change management planning. Coordinates communication and training to ensuring business readiness plans are in place.
- Collaborates with Product Owner & Value Stream leaders on prioritization and evaluating MVP requirements throughout the software development lifecycle
- Assists with defect analysis, research and resolution
- Analyzes user needs, defines and documents business requirements, validates assumptions, evaluates solution options, partners with User Experience to create prototypes, leads proof of concepts, recommends appropriate solutions to Business Capability Manager.
- Provides insight for Business Capability Owner to support prioritization of the work.
- Provides business process expertise directly or by leveraging SMEs; Conducts current state and future state process analysis.
- Consistently reviews KPIs that measure effectiveness of the product and journey with customers.
- Provide insights to Business Capability Manager on areas of opportunity and/or focus.
- Leverage curiosity and questions to ensure you gain the right understanding of current process and potential go forward options.
- Keeps up on the latest industry trends as well as customer needs and behaviors.
- Continually leverage technical skills and expertise and teach/train less experiences team members.
- Participates in agile ceremonies, daily stand ups, show and tells, iteration planning and retrospectives.
- Execute design and development on business configurable tools where applicable in support of operational partners.
Benefits
- medical/dental/vision
- life insurance
- short and long term disability coverage
- paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
- nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- company-paid pension plan
- business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
