Annuities Customer Support
About The Position
Job Description Essential Job Functions: Follows procedures to process new business application transactions Corresponds with agents, internal wholesalers and other departments regarding pending cases Responsible for the accurate handling and timely execution of New Business Applications Must provide an elite customer services experience Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines Report any potential fraudulent, money laundering, or unethical requests that have been reviewed Performs other related duties as assigned or required
Requirements
- High school diploma
- Minimum 2 years of customer service experience in the insurance and annuities fields
- Working experience of insurance products, applicable policies, procedures, and guidelines
- Excellent communication skills
- Excellent grammar and writing skills
- All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
Nice To Haves
- Annuities experience is highly preferred
- MS Excel experience
Responsibilities
- Follows procedures to process new business application transactions
- Corresponds with agents, internal wholesalers and other departments regarding pending cases
- Responsible for the accurate handling and timely execution of New Business Applications
- Must provide an elite customer services experience
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
- Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines
- Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
- Performs other related duties as assigned or required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
