Animal Welfare Associate

Santa Fe Animal Shelter Inc • Santa Fe, NM

15h • Onsite

About The Position

Animal Welfare Associate serves as an integral component of Santa Fe Animal Shelter’s lifesaving mission to create a compassionate, safe community for pets and people. Animal Welfare Associates independently work extensively with the public to provide services and resources to keep pets in the home by identifying barriers to successful pet ownership, assessing needs, providing consultation, support, and follow-through. The Animal Resource Center is a community-centered resource for pet owners, providing both support and services through the ARC office and CASA program. Animal Welfare Associates must be compassionate and nonjudgemental, demonstrating empathy while working with owners and embody a solutions not excuses based philosophy.

Requirements

• High School Diploma/GED or 5 years Customer Service experience.
• Tech-Savvy with understanding of social media platforms.
• Effective written and spoken communication skills.
• Critical thinking and problem-solving expertise
• An understanding that SFAS is a managed admissions facility and the euthanasia and cremation of animals are regular functions of the Shelter.
• Consistently required to transition from seated to standing, moving, and kneeling or crouching.
• Constantly required to speak and hear.
• Manual dexterity: Constant use of hands for grasping, reaching, typing and other operative tasks.
• Required to lift and/or carry an animate or stationary object of up to 50 pounds.
• The work environment exposes the employee to a noise level that is moderate to loud. The employee must be able to handle exposure to working conditions such as poor ventilation, heat, cold, sudden temperature changes, wet quarters, noise, medical and surgical odors as well as animal odors and dander.
• Potential for exposure to zoonotic diseases, dangerous and fractious animals, hazardous chemicals, anesthetics, and sharp objects.
• The employee should be comfortable interacting with animals of various size, breed, and temperament.
• A valid New Mexico Driver’s license is required.

Nice To Haves

• Nonprofit, mission-driven, or animal welfare experience preferred but not required.
• Bilingual (Spanish) a plus

Responsibilities

• Customer Service
• Case Management
• Data Entry
• Cash Handling
• Animal Handling
• Dog Walking
• Other duties as assigned
• Responsible for the development of the foundation of history for animals in SFAS care of which all other SFAS departments work from.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees