Animal Welfare Associate

The Animal Foundation•Las Vegas, NV

16d

About The Position

Responsible for the general care of shelter animals. This includes feeding, watering, cleaning, moving, providing enrichment/socialization, and observing/reporting animals’ physical and mental well-being in accordance with the Association of Shelter Veterinarian Standards of Care guidelines are provided for all animals in shelter care in a timely manner; including appropriate feeding, cleanliness and sanitation, behavioral well-being, and stress reduction.

Requirements

Equivalent to a High School diploma
General knowledge of companion animal care, welfare, behavior, breeds, and species.
Principles and practices of guest service.
Effective soft skills or interpersonal skills for dealing with Team Members, volunteers, and the public, in person, in writing, and over the telephone.
Correct conversational English, including spelling, grammar, and punctuation.
General computer skills.
Demonstrating concern for the welfare of people and animals and treating all of them with respect.
Interpersonal sensitivity and cultural competency/awareness for working with diverse populations while providing non-judgmental and compassionate guest services.
Dealing tactfully and effectively with Team Members, volunteers, and the general public.
Communicating effectively in oral and written forms.
Working efficiently without close supervision in standard work situations.
Adhering to all established guidelines, protocols, and Standard Operating Procedures (SOP’s).
Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
Gathering, compiling, and maintaining accurate information and records; preparing accurate reports and summaries.
Basic mathematics to count and total numbers.

Responsibilities

Works efficiently to assist in enhancing and maintaining a culture of health and overall wellness for the animals in our care across the organization.
Documents any observed abnormalities (either medical or behavioral) into the Organization’s animal database.
Prepares, provides, and ensures proper food and water is available to all assigned animals at all appropriate times.
Follows organizational protocols and procedures to ensure assigned kennels and animal housing areas are properly cleaned and disinfected.
Ensures that all kennels are equipped and set up appropriately to maximize comfort and minimize the stress of all animals in the shelter environment.
Reviews all kennel and facility signage to ensure proper protocol is always followed and reports to management if updates to signage are needed.
Cleans, disinfects, and stores all supplies and equipment properly and in a timely manner.
Preserves a clean, organized, and orderly appearance of assigned and common areas/vehicles at all times while maintaining them well stocked with needed supplies and equipment.
Sorts, moves, and stocks food, supplies, materials, and donations, as needed.
Moves animals through and within the shelter as needed and assists with transporting and/or general care needs of animals offsite, including at events, when necessary.
Assists to achieve a high volume of animal participation in enrichment activities.
Maintains up-to-date and accurate animal inventory.
Actively creates a warm and welcoming atmosphere for volunteers, including participating in the volunteer training process and working collaboratively with volunteers to ensure they receive the support/resources needed to feel prepared and empowered in their roles and to maximize volunteer effectiveness.
Contributes to the efficiency and effectiveness of the Organization’s service to its guests by offering suggestions and participating as an active member of a work team.
Provides responsive, meaningful and compassionate service to all guests.
Other duties as assigned.