Animal Services Officer

Town Of Little Elm•Oak Point, TX

About The Position

Under the general direction of the Animal Services Supervisor provides respectful, courteous, and friendly customer service to all residents, business owners, and property owners while enforcing Town ordinances and ensuring compliance of regulations pertaining to the animal control ordinance. Candidate displays composure, a helpful attitude, integrity, and professionalism in all circumstances, including stressful and other adverse conditions. Primary duties include Animal Services duties including but not limited to: assisting in the animal shelter, assisting in the receiving, redeeming and adoption of animals at the shelter, also includes investigation of animal complaints and animal bites, patrols Town and impounds stray or injured animals, and removal of dead animals from the roadway. Activities include responding to complaints, writing reports, conducting investigations, research, providing staff support, providing education and awareness to the public, maintaining records, public presentations, general office duties, and other duties as assigned, all in conformance with State and Town law. The Animal Services Officer will have an opportunity to work in a community that is one of the fastest growing and most exciting suburbs in the USA. The candidate must be highly motivated and strive for success by demonstrating Little Elm's Core Values of Integrity, Customer Service, Efficiency, and Innovation.

Requirements

High School Diploma or General Equivalency Diploma (GED) is required.
Must be bondable.
Must have a valid Texas Driver's License.
Ability to read, write, and speak English fluently.
Skilled in providing excellent customer service.
Ability to establish and meet deadlines.
Must be self-motivated.
Knowledge of animal care and handling principals
Knowledge of animal behavior
Knowledge of proper cleaning and sanitizing methods
Skilled in caring for animals
Skilled in handling difficult animals
Ability to lift animals into a transport vehicle unassisted.
Skilled in applying independent judgment and personal discretion.
Ability to issue citations and violations in accordance with applicable policies and procedures.
Ability to establish and maintain good relationships with supervisors and other personnel.
Demonstrate a willingness to perform duties in a team environment.
Skills coordinating and managing multiple projects and/or assignments.
Must have basic skills in personal computer operations to include Microsoft Office suite.
Must be able to learn and interpret related ordinances and codes and procedures for handling code and ordinance violations.
Ability to interpret a variety of instructions furnished by management in written, oral, diagram, or schedule form.
Ability to perform essential functions of the job, must be able to type; understand and carry out oral and written directives; work well under pressure and stress; handle multiple task; prioritize and organize work assignments; maintain a pleasant and friendly demeanor at all times
Ability to provide enforcement related services with utmost professionalism, positive attitude, and a customer service mindset including with irate citizens.
The employee must be able to push, pull, and lift up to 50-75 lbs. unassisted; walk, bend, stoop, reach, kneel, stoop, bend, twist, climb, see, talk, hear, and write.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

One or more years of animal control work or related experience preferred.
Basic Animal Control Officer Certification preferred or the ability to complete within six months of employment.
Bilingual communicative skills are preferred

Responsibilities

Patrols Town and investigates ordinance violations and enforces codes with impartiality and efficiency in regard to Animal Services areas of enforcement.
Maintains a record of inspections and investigations conducted and actions taken in regard to Animal Services areas of enforcement.
Enforces the Animal Services Ordinances.
Responds, orally and in writing, to requests for code interpretation and application from citizens.
Prepares and maintains accurate records, compiles data and reports; utilizes information as witness for prosecution in court cases; and prepares, processes and issues notices or citations for violations of applicable codes, regulations or laws and follows through with appropriate actions.
Coordinates related projects with other Town departments and outside agencies.
Adheres to personnel, safety, and departmental rules and regulations.
Informs supervisor of all work-related activities.
Assists other co-workers as needed.
Performs other duties as assigned.
Maintains on call status.