Animal Services Officer I,II and III - Health and Human Services (1125)

Coconino County•Flagstaff, AZ

45d•Onsite

About The Position

Under direct supervision, performs work of moderate difficulty in the regulatory program enforcing laws and ordinances concerning Animal Services and rabies control; performs related work as assigned. These positions require 100% in-person work. Theideal candidate thrives in a self-directed position, is an excellent communicator with high service skills and emotional intelligence, possesses strong technical writing skills, detailed oriented and solution-focused with experience conducting investigations. Starting salary is dependent on qualifications and position offered. Starting hiring range is as follows: Animal Service Officer I: $45,560.25 Animal Service Officer II: $49,116.01 Animal Service Officer III: $52,889.28 Typical Duties ANIMAL SERVICES OFFICER I INTRODUCTION: This is an uncertified position that will be expected to learn and execute the skills and responsibilities of an Animal Services Officer. This position will work closely with an Animal Services Officer II and III to learn all aspects of the job for a minimum of six months and may be eligible to move into the higher level position after a year of experience. TYPICAL DUTIES: (Illustrative Only) Under supervision, provide information to the public on animal behavior of domestic animals and wildlife Under supervision, assist other agencies in capturing and/or retrieving potential rabid animals, domestic and wildlife, and prepare specimens for rabies analysis Under supervision, manage bite cases involving domestic animals (exposed to wildlife) and humans (exposed to domestic animals and wildlife), including overseeing quarantine observation for CDC recommended timeframes Under supervision, know the geographic layout of the entire county to perform routine patrols to ensure public health and safety, animal welfare, and compliance with County ordinances Under supervision, respond to, investigate, and document allegations of non-compliance of state and county ordinances Under supervision, negotiate compliance with involved parties, who may be hostile Under supervision, know county ordinances and state laws pertaining to Animal Services and where to find them Under supervision, properly enforce state laws and county ordinances addressing animal welfare and animal behavior Under supervision, properly conduct interviews with witnesses and prepare reports, along with gathering evidence pertinent to investigations and deciding if the evidence warrants a verbal/written warning or criminal citation Under supervision, properly appear in court as a witness to present evidence collected during investigations and testify on behalf of the County Under supervision, generate accurate and precise reports for all calls received and enter accurate data into the database Under supervision, respond in a timely manner to federal, state, county, and city commissioned law enforcement officers' requests for assistance in potentially life-threatening and hazardous situations where animals are present Under supervision, professionally work closely with related agencies and organizations to ensure efficient and effective service Under supervision, learn methods on chemical immobilization for potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methods Under supervision, provides emergency evacuation for animals within the County during a disaster Under supervision, conduct annual inspections of all kennels and pet shops within the County Under supervision, provide emergency after-hours on-call coverage 365 days a year, including holidays Under supervision, performs related duties as assigned ANIMAL SERVICES OFFICER II TYPICAL DUTIES: (Illustrative Only) Performs all duties of an Animal Services Officer I in an effective and precise manner Provides information to the public on animal behavior of domestic animals and wildlife Acts as lead representative for rabies control in Northern Arizona Assists other agencies in capturing and/or retrieving potential rabid animals, domestic and wildlife, and prepares specimens for rabies analysis Manages bite cases involving domestic animals (exposed to wildlife) and humans (exposed to domestic animals and wildlife), including overseeing quarantine observation for CDC recommended timeframes Patrols the entire County to ensure public health and safety, animal welfare, and compliance with County ordinances Responds to, investigates, and documents allegations of non-compliance of state and county ordinances Negotiates compliance with involved parties, who may be hostile Enforces state laws and county ordinances addressing animal welfare and animal behavior Interviews witnesses and prepares reports along with gathering evidence pertinent to investigations and decides if evidence warrants a verbal/written warning or criminal citation, Appears in court as a witness to present evidence collected during investigations and testifies on behalf of the County Generates accurate and precise reports for all calls received and enters accurate data into the database Responds in a timely manner to federal, state, county, and city commissioned law enforcement officers' requests for assistance in potentially life-threatening and hazardous situations where animals are present Works closely with related agencies and organizations to ensure efficient and effective service Chemically immobilize potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methods Provides emergency evacuation for animals within the County during a disaster Performs annual inspections of all kennels and pet shops within the County Provides emergency after-hours on-call coverage a minimum of 2 days per week from 5:30 pm to 7:00 am the following morning, 365 days a year, including holidays Performs related duties as assigned ANIMAL SERVICES OFFICER III TYPICAL DUTIES: (Illustrative Only) Performs all duties of an Animal Services Officer II Specializes and leads complex rabies case investigations and offers additional support to the Animal Services Officers andhealth care providers Specializes and maintains all Animals Services Officers' chemical immobilization training documentation, purchasing, and controlling of nonscheduled drugs used for immobilizing animals Specializes in animal behavior, wildlife, or other related topics Oversees and conducts yearly checks on all Animal Services Officers' equipment. Provides a list of needed or replacement equipment to Animal Services Supervisor Specializes in addressing problems with the Animal Services' database Specializes and provides CEU training opportunities for all Animal Services Officers and ensures the required 12 units are met and documented before the evaluation period Specializes and provides report writing reviews to Animal Services Officers Specializes and provides education to the public, both individually and in group settings, regarding county ordinances, state laws, and abatement of vectors to prevent the spread of zoonotic diseases Performs related duties as assigned Essential functions of this position include but are not limited to: driving; working with and around other public officials, citizens, staff and animals (domestic and wildlife); dealing with interruptions; writing, telephones, etc. May be exposed to extreme weather conditions, hazards, and others and exposure to adverse atmospheric conditions such as fumes, odors, dust, mist, gases and others.Must be able to lift a minimum of 60lbs. Must be able to work some holidays, be on a rotating shift and respond to emergency after hour calls.

Requirements

A High School Diploma or GED and one year of work experience; OR, any equivalent combination of training, education, or experience that demonstrates the ability to perform the duties of the position.
One year of experience working in a regulatory field, an animal services program, or law enforcement; OR any equivalent combination of training, education, or experience which demonstrates the ability to perform the duties of the position.
Two years of experience working in a regulatory field, an animal services program, or law enforcement; OR, any equivalent combination of training, education, or experience that demonstrates the ability to perform the duties of the position.
Must pass a background check and obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory background check and 5-year Arizona Motor Vehicle Report.
Obtain a fingerprint clearance card.
Pre-exposure Rabies vaccines are required and provided through the County per Animal Management Policy 2018-04.
Must have passed the National Animal Control Association's (NACA) Level I, II, and III training within the first year of hire; may be exempt with previous law enforcement experience.
Working knowledge of: Habits and characteristics of animals, Symptoms of animal health problems, Rabies protocols for wildlife, domestic animals, and humans, Protocol for bite case quarantines, Ability to interpret and enforce state and county laws associated with domestic animals, kennels, shelters, and pet shops. County geography.
Skill in: Apprehending animals, Problem-solving, Written and verbal communications, Interpreting and applying the laws and ordinances regarding animal services and rabies control, Conducting thorough investigations involving cruelty, dogs at large, aggressive dogs at large, dog bites, wildlife interactions, barking dogs, and other complaints, Use, care, and maintenance of animal services equipment and supplies.
Ability to: Respond quickly and appropriately to emergency and stressful situations, Work independently, Conduct thorough and professional investigations and prepare accurate reports, Interpret and apply animal service regulations, Establish and maintain effective working relationships with co-workers, other agencies, and the public, Work safely and support the culture of workplace safety.
Ability to: Follow written and verbal instructions, Communicate effectively verbally and in writing, Work safely and support the culture of workplace safety, Interact considerately and professionally with the public and coworkers, Read and follow Google Maps, The knowledge and ability to utilize computers and related technology efficiently and learn new software programs quickly, Effectively lift 60 pounds.

Nice To Haves

At least one year of experience working in a regulatory field, an animal services program, or law enforcement, experience interpreting and applying laws and ordinances and bilingual in Spanish.

Responsibilities

Provide information to the public on animal behavior of domestic animals and wildlife
Assist other agencies in capturing and/or retrieving potential rabid animals, domestic and wildlife, and prepare specimens for rabies analysis
Manage bite cases involving domestic animals (exposed to wildlife) and humans (exposed to domestic animals and wildlife), including overseeing quarantine observation for CDC recommended timeframes
Know the geographic layout of the entire county to perform routine patrols to ensure public health and safety, animal welfare, and compliance with County ordinances
Respond to, investigate, and document allegations of non-compliance of state and county ordinances
Negotiate compliance with involved parties, who may be hostile
Know county ordinances and state laws pertaining to Animal Services and where to find them
Properly enforce state laws and county ordinances addressing animal welfare and animal behavior
Properly conduct interviews with witnesses and prepare reports, along with gathering evidence pertinent to investigations and deciding if the evidence warrants a verbal/written warning or criminal citation
Properly appear in court as a witness to present evidence collected during investigations and testify on behalf of the County
Generate accurate and precise reports for all calls received and enter accurate data into the database
Respond in a timely manner to federal, state, county, and city commissioned law enforcement officers' requests for assistance in potentially life-threatening and hazardous situations where animals are present
Professionally work closely with related agencies and organizations to ensure efficient and effective service
Learn methods on chemical immobilization for potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methods
Provides emergency evacuation for animals within the County during a disaster
Conduct annual inspections of all kennels and pet shops within the County
Provide emergency after-hours on-call coverage 365 days a year, including holidays
Performs related duties as assigned
Acts as lead representative for rabies control in Northern Arizona
Chemically immobilize potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methods
Specializes and leads complex rabies case investigations and offers additional support to the Animal Services Officers andhealth care providers
Specializes and maintains all Animals Services Officers' chemical immobilization training documentation, purchasing, and controlling of nonscheduled drugs used for immobilizing animals
Specializes in animal behavior, wildlife, or other related topics
Oversees and conducts yearly checks on all Animal Services Officers' equipment. Provides a list of needed or replacement equipment to Animal Services Supervisor
Specializes in addressing problems with the Animal Services' database
Specializes and provides CEU training opportunities for all Animal Services Officers and ensures the required 12 units are met and documented before the evaluation period
Specializes and provides report writing reviews to Animal Services Officers
Specializes and provides education to the public, both individually and in group settings, regarding county ordinances, state laws, and abatement of vectors to prevent the spread of zoonotic diseases