Animal Control Field Supervisor

Temple Texas•Temple, TX

17h

About The Position

The Animal Services Field Supervisor provides direct field oversight for all Animal Control Officers (ACOs) while maintaining the capacity to perform front-line enforcement duties as required. This role delivers critical administrative leadership, managing timekeeping and inventory logistics while serving as a primary liaison between the shelter, law enforcement, and external agencies. The Supervisor supports general shelter operations to ensure seamless departmental functioning.

Requirements

High school diploma or equivalent
Three (3) years of experience in an animal shelter facility or related field
Two (2) years of experience in a lead or supervisory role
Valid driver’s license, including a clear criminal and driving record
Advanced Animal Control Certification or ability to obtain within one (1) year of employment
Administrative Animal Control Certification or ability to obtain within one (1) year of employment
Certified Euthanasia Technician or ability to obtain within one (1) year of employment

Responsibilities

Provide direct supervision of ACO field operations, recommend policy, plan and direct activities of employees to maximize effectiveness and efficiency of operations utilizing all available resources
Assist in the selection, hiring and training of Animal Control Officers
Plans, directs, controls and evaluates job performance of several employees and performs annual employee performance reviews
Administer corrective training, counseling and/or discipline when appropriate
Trains ACOs in all field operations procedures and ensures staff maintain state-required certifications
Resolves problems and miscommunications between employees in a fair and unbiased manner
Provides support as a certified ACO for field operations, including the impound of animals and livestock
Responds to citizen complaints and inquiries
Performs duties related to after-hours call-out rotation
Prepares charging documents for and testifies in criminal court
Coordinates with various groups, organizations, and governmental agencies
Communicates with the Shelter Manager and the Police Department chain of command regarding field activities
Compiles data and submits monthly reports and summaries to department supervisors
Recommends ordinances, programs, and proposals to improve animal services field operations
Briefs the Shelter Manager on budget matters and recommends budget considerations
Ensures employee compliance with established safety procedures
Maintains compliance with health and safety laws and guidelines
Assists with shelter operations, including cleaning, care, feeding, euthanasia, adoptions, and surrenders when necessary
Orders and maintains supplies, working closely with local vendors and the city Purchasing department
Accepts and collects payments for services or fees
Provides community education regarding animal services and safety
Follows City policies, procedures, and safety guidelines
Performs other duties as assigned