About The Position

Pima Animal Care Center (PACC) is opening our first Adoptions Satellite campus on the Eastside and looking to add an Adoptions Counselor to our team. In this position you will working with the public to assist them in finding the perfect pet for their home. This includes cleaning kennels, data entry, completing adoption paperwork and licensing on a daily basis. Position requires a push/pull/lift test up to 100lbs and a rabies vaccination. This position requires the ability to work afternoons, evenings, weekends, and rotating shifts.

Requirements

  • High school diploma or General Education Development (G.E.D.) certificate.
  • Relevant experience and/or education from an accredited college or university may be substituted.
  • Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application.
  • Do not substitute a resume for your application or write "see resume" on your application.

Nice To Haves

  • Minimum one (1) year customer service experience.
  • Minimum one (1) year working in an animal shelter or other relevant animal care setting.
  • Minimum one (1) year working or volunteering with dogs and/or cats.
  • Bilingual (English/Spanish).

Responsibilities

  • Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health
  • Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others
  • Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions and animal care in adherence to PACC policies
  • Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participates in decisions regarding outcomes, including euthanasia
  • Accurately organizes and documents information on animal behavior, history, medical records and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling
  • Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury and documents and communicates health concerns
  • Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking and note reviews
  • Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds and finding kennel placements
  • Maintains a clean and sanitary facility, including kennels, workspaces, public lobbies, and treatment spaces
  • Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required
  • Safeguards and accounts for scheduled drugs and funds received for PACC services
  • Operates County-owned vehicles to transport animals and supplies

Benefits

  • Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
  • Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
  • Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
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