Animal Adoption Coordinator

Arizona Humane Society • Phoenix, AZ

1d • Onsite

About The Position

Animal Adoptions Coordinator The Arizona Humane Society is seeking a compassionate, organized, and people-focused Adoptions Coordinator to join our team at our South Mountain Campus. This full-time role consists of five 8-hour shifts, Thursday - Monday, from 10:30 AM to 7:00 PM. If you thrive in a fast-paced, purpose-driven environment and are committed to making a difference, we'd love to meet you! Paws Up For Great Benefits! Competitive salary Generous PTO program Up to 8 paid holidays per year 401(k) with employer contribution Medical, Dental and Vision Plans Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program! Discounts on veterinary services and other pet perks! A Day in the Life: Every day as an Adoption Coordinator is a chance to change lives- both animal and human. You'll lead from the front, guiding and inspiring the Adoptions Team to deliver exceptional customer experiences, smooth processes, and thoughtful pet placement. You'll work alongside Adoptions leadership to provide coaching, support professional growth, will hold team members accountable to our high standards of care and service, assist with overseeing daily operations, collaborating across departments, working alongside our Specialists facilitating adoptions, and jumping in wherever needed to keep the day running seamlessly. In this fast-paced, ever-changing environment, you'll make confident, in-the-moment decisions, solve problems creatively, and keep morale high- even on the busiest of days. If you're passionate about pets, people, and leading a team of incredible people, this is where your dedication and energy can make a lasting impact.

Requirements

• High school diploma or GED
• Bilingual English/Spanish preferred.
• 2 years of leadership experience supervising employees is required.
• 2 years of experience in a customer service role with an understanding of sales, retail, and cash-handling operations required.
• Valid Arizona Driver's License and clean driving record to be an approved driver.
• Must have the flexibility to commute and report to multiple locations.
• Ability to work beyond an 8 hour work day, on occasion.
• Must be at least 21 years of age.
• Must thrive in a fast-paced environment, possess excellent customer service and interpersonal skills, and be able to resolve conflict.

Nice To Haves

• Experience in an animal welfare environment and fear free animal handling skills preferred.

Responsibilities

• guiding and inspiring the Adoptions Team to deliver exceptional customer experiences, smooth processes, and thoughtful pet placement
• provide coaching, support professional growth
• hold team members accountable to our high standards of care and service
• assist with overseeing daily operations
• collaborating across departments
• working alongside our Specialists facilitating adoptions
• jumping in wherever needed to keep the day running seamlessly
• make confident, in-the-moment decisions
• solve problems creatively
• keep morale high- even on the busiest of days

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees