Ancillary Sales

Live Nation Entertainment•Burgettstown, PA

8d•Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB The Pavilion at Star Lake is seeking Night of Show Ancillary Sellers. This role will be responsible for communicating to guests about additional amenities that the venue has to offer. This team will work closely with the Ancillary Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

Requirements

Must be at least 18 years of age.
High School Diploma or equivalent preferred
At least 2 years in Guest Service and communications preferred
Prior sales or cash handling experience is a plus
Familiar with iPhone and iPad technology.
Creative thinker and problem solver
Excellent verbal, written, and interpersonal communication skills
Acute sense of judgment, tact, and diplomacy
A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions.

Responsibilities

Greet all guests and assist in answering any questions they may have about the venue.
Promote and sell all the various promotions or upsells offered at each event, such as Premier Parking, Fast Lane, Clear Bags, Blankets, Lawn Chair Rentals, VIP Club Access, VIP Seat Upgrades, Cabanas, etc.
Assist Ancillary Revenue Supervisor in setting up and breaking down cabanas, signs, tables, tents, etc. as needed.
Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
Handle credit card transactions according to Live Nation's audit guidelines
Balance out at the end of each shift with a supervisor.
Inventory - all physical items must be counted prior to the start of the event and again at the end of the show
May fill in temporarily with another department to support staffing levels during peak or break times.
Other tasks as assigned by the Ancillary Manager or venue management.
Partner with fellow band members at the end of show to close the venue- this includes collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.