Employee Experience - Analytics Solutions Manager

JPMorgan Chase & Co. • Plano, TX

4h

About The Position

Are you passionate about turning data into decisive action that improves how employees experience work? As an Analytics Solutions Manager for Employee Experience (EX) team, you’ll design, deliver, and scale analytics solutions that inform the product roadmap and measure product success. You’ll transform complex EX data into clear strategies that elevate performance and efficiency, collaborating across HR, IT, Product, UX, and Engineering to build innovative, scalable solutions that shape the future of EX.

Requirements

• Bachelor’s degree in Business Analytics, Data Science, Information Systems, Statistics, or a related field
• 7+ years of progressive experience in digital analytics, business intelligence, or advanced analytics within a product-focused environment.
• Hands-on experience with Tableau, Qlik, Sigma Computing, Alteryx, Databricks, and Adobe Analytics.
• Strong understanding of modern data stack architectures and web/mobile product development.
• Advanced project management skills, with experience in agile methodologies and product lifecycle management.
• Proven ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences.
• Exceptional analytical, problem-solving, and critical thinking abilities with attention to detail.
• Excellent written and verbal communication skills, with a customer-centric and collaborative approach.
• Knowledge of data privacy, confidentiality, security, and compliance requirements.

Nice To Haves

• Master’s degree preferred.
• Experience integrating and harmonizing large, complex, and external data sources to generate deeper business insights.
• Mastery of Tableau, Sigma Computing, Alteryx, Databricks, and other modern analytics platforms, including building scalable, automated solutions.
• Proven track record of automating manual processes, optimizing data pipelines, and improving analytics efficiency and accuracy.
• Ability to translate complex data findings into actionable business recommendations that support EX objectives.
• Strong stakeholder management skills, tailoring communication to audiences ranging from entry-level to senior management
• Ability to prioritize and manage time efficiently with a control-oriented mindset – must handle sensitive content with confidentiality and sensitivity

Responsibilities

• Develop and operationalize product success metrics, translating data into clear, actionable insights for product owners and business leaders.
• Conduct deep-dive analyses to uncover trends, identify opportunities, and address challenges within internal products and processes.
• Create and manage sophisticated, data-driven dashboards and presentations to be leveraged by stakeholders and other key partners, including senior management
• Integrate and harmonize data from multiple sources to support robust analytics and reporting.
• Streamline and automate data workflows to improve accuracy, efficiency, and scalability of analytics solutions.
• Ensure data accuracy, integrity, and confidentiality in all analytics and reporting activities.
• Proactively identify areas for innovation, resolve friction points, and share best practices across teams.
• Present complex analyses and recommendations to senior stakeholders in a clear, compelling, and actionable manner.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees