Analytics Manager, Field Operations

CLEAR - Corporate•New York, NY

16h•$160,000 - $190,000•Onsite

About The Position

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR has over 3,000 ambassadors working in airports all across the nation. This incredible team enrolls hundreds of thousands of airport travelers in our CLEAR+ subscription service each year while ensuring our existing members’ travel experience is absolutely seamless. As we scale, we are looking to bring on an experienced Analytics leader to own and manage critical reporting and operations workflows in support of this team.

Requirements

6+ years of experience working in business analytics, sales operations, or adjacent roles, preferably in SaaS or subscription businesses.
Deep experience partnering with sales/field teams.
Fluency in SQL and experience working in industry-leading BI tools.
Ability to derive clarity from ambiguity, from framing questions to delivering recommendations.
Strong communication skills to simplify complex analyses, defend methodological choices, and inspire action through insights.
Collaborative mindset and emotional intelligence, you’re someone stakeholders seek out for thought partnership, not just dashboards.
Excited to contribute to a team culture centered around curiosity, humility, and impact.

Responsibilities

Own our Field-facing reporting suite, working in our BI systems to streamline reports and delivery vectors in an effort to enable data-driven decisions by Field leaders.
Partner deeply with Field Leadership to identify areas of opportunity in our airports. You’ll evaluate the potential impact of new metrics and operating frameworks, and synthesize plans that scale those ideas into actionable plans.
Serve as a strategic thought partner in execution by contextualizing trends in the data with broader company strategy and travel market trends.
Partner closely with Finance to set ambitious but practical airport-level growth and revenue targets.
Work with Analytics to scope and execute experiments in our airports, creating a deep playbook of winning strategies for growing CLEAR’s flagship products.