Analytics Consultant - AI Governance Operations

HCSC•Chicago, IL

44d

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary We are committed to empowering our team members with personalized development plans that nurture growth and pave the way for rewarding and fulfilling careers. Join HCSC and become part of a purpose-driven company that prioritizes the employee experience, enabling us to provide exceptional service to our members in both sickness and health. This role is situated within the Data & Analytics Solutions (DAS) division-HCSC's epicenter for data science, AI solutions, business intelligence, and enterprise analytics and AI strategy. With a team of over 150 dedicated professionals, DAS harnesses the power of data and analytics to bring HCSC's vision to life: empowering whole-person health, expanding access to care, and enhancing healthcare affordability for our 23 million members. By leveraging advanced analytics, responsible AI innovations, and a growing network of industry partnerships, DAS is shaping a future where member care is increasingly personalized, precise, and predictive. Within DAS, the Strategic Initiatives & Partnerships (SIP) team is at the forefront of strategy, operations, and solution delivery, amplifying the impact of data and analytics across HCSC. SIP spearheads initiatives such as member engagement analytics, payment integrity, and AI business transformation and enablement. We bridge the gap between data teams, capabilities, and strategic goals, transforming visionary ideas into actionable solutions. With a strong emphasis on culture, collaboration, and continuous learning, SIP is advancing the data and analytics ecosystem at HCSC. As we expand and enhance our data and analytics offerings, we are seeking an Analytics Consultant to join our AI Governance Operations team. Job Purpose: This position is part of the Center for Responsible AI and AI Governance support function and is responsible for the execution of activities to support the enterprise AI Governance program. Responsible for creating and maintaining AI governance operational dashboards to track and monitor projects in the AI governance process. This role collects, organizes, analyzes, and reports information to management, and supports the evolution of the AI governance processes, policies, and procedures. This position will report to the Sr. Director, DAS Strategic Initiatives and Partnerships, but will interface daily and take direction from the Lead AI Business Consultant.

Requirements

Bachelor's degree and 2 years of experience in health care services, statistical analysis, or insurance industry economics or related field OR Master's degree in related field OR 6 years of experience in health care services, statistical analysis, or insurance industry economics or related field
Understanding, and being highly proficient at querying a wide variety of internal and external data sources to get meaningful insights.
Performance excellence in computer languages, such as SQL, R, Python.
Ability to create a dynamic and visually engaging dashboard leveraging data visualization tools such as Power BI.
High degree of business intelligence and understanding how to take a business case from inception to customer or partner execution.
Excellent communication and presentation skills.
Ability to work independently and as part of a team.
Performance excellence in championing initiatives and collaborating with multiple stakeholders to bring the initiative to life.

Nice To Haves

Three plus year's experience in a data and analytics role where strong detail orientation was required.
Experience in data visualization and building dashboards, particularly with Power BI.
Knowledge of SQL and relational databases; coding skills in SQL, Python, or R are a plus.
Strong Proficiency in MS Excel, and PowerPoint.
Analytical thinking and problem-solving skills.
Excellent written and verbal communication abilities.
Effective collaboration skills, with the ability to work in teams and manage deliverables.
Proactive approach with a focus on meeting deadlines and delivering high-quality work.
Strong organizational skills and attention to detail.
Project management skills, including planning, execution, monitoring, and closing projects, as well as needs assessment, solution design, and recommendations.
Familiarity with AI and governance concepts.
Ability to quickly process information and produce timely materials.
Strong influence and communication skills across all corporate levels.
Effective time management, prioritization, and decision-making skills.
Experience in defining success criteria and establishing metrics/KPIs.
Understanding of IT/IS laws and regulations (e.g., HIPAA) and governance frameworks (e.g., NIST, COBIT, ITIL, HITRUST).
Demonstrated commitment to ongoing technical growth

Responsibilities

Create specifications for reports and analysis based on business needs and required or available data elements.
Build data validation rules to support data entry
Impute/populate/correct data
Build data automations or pipelines to ingest current data from other governance committees' review queues and link to AI governance projects
Build automations or pipelines to automatically prompt projects that meet certain criteria
Contribute to metrics design sessions and advising on KPI development.
Measure and monitor performance against existing operational metrics.
Provide consultation to users and leading cross-functional teams to address business issues.
Produce data sets and reports for analysis using reporting and dashboarding tools.
Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
Identify and interpret trends and patterns in datasets to locate problems, opportunities, and value drivers.
Collaborate across teams to deliver on expectations.
Participate in team projects.

Benefits

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

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