Analyst, YouTube Trust and Safety (English, Spanish)
About The Position
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. As the Market Responsibility Specialist for Latin America, you will be responsible for leading initiatives in support of a number of cross-vertical programs focused on engagement with stakeholders across YouTube to ensure that Trust and Safety manages and lands its most sensitive decisions accurately, efficiently, and smoothly. You will maintain high operational readiness for sensitive events and elections readiness in both the Latin American markets, US, and worldwide. You will help implement and enforce our policies across millions of pieces of content videos, as well as define and implement operational plans globally, liaising and working with stakeholders in areas like Product Management, Engineering, Vendor Operations, Analytics, Public Policy, PR, Partnerships and Legal. This role may review graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Requirements
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in Trust and Safety, public policy, Latin American policy, international relations, international law, risk analysis, or related fields.
- Experience with project management and data analytics.
- Ability to communicate in English and Spanish fluently to support team relationship management in this region.
Nice To Haves
- Master's degree or PhD in a relevant field.
- Excellent written and verbal communication and presentation skills, and the ability to influence cross-functionally at various levels.
- Ability to communicate in Portuguese fluently to support client relationship management in this region.
Responsibilities
- Monitor intel sources, work with cross-functional teams, and leverage contacts to identify abuse trends in the Latin America markets, monitor emerging sensitive events, support sensitive escalations and election/major event readiness and highlight risks to the YouTube ecosystem and Trust and Safety.
- Coordinate across markets and global teams to drive consistency into Trust and Safety’s approach to supporting elections worldwide.
- Ensure connectivity among stakeholders to support evolution of Trust and Safety’s approach to landing sensitive enforcement decisions.
- Triage threats, prepare risk assessments, and action plans based on market knowledge, including regional events and escalations, and act as the main point of contact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
