Analyst, Water & Energy Services

Global Water TechnologyGrand Rapids, IL
19hOnsite

About The Position

About the Position: The Analyst, Water & Energy Services is responsible for the onsite service of a diverse range of water treatment programs provided by Global Water Technology at various client locations. These programs include, but are not limited to, steam boilers, cooling towers, hot and chilled closed loop systems, wastewater treatment, potable water treatment, related filtration and pre-treatment equipment, and chemical feed systems. The position has additional focus on customer relationship, education and training, and continual energy and efficiency improvements. Analyst, Water & Energy Services is an entry level position however relevant work experience is a plus. Candidates for the position of Analyst, Water & Energy Services should have a strong propensity to want to excel in a very competitive industry, within a fast-growing company, where customer retention and a desire to grow both personally and professionally is a keen desire. This position may lead to career opportunities across a myriad of disciplines including technical sales, technical support, business development, people management, technical marketing, and more.

Requirements

  • A demonstrated mechanical aptitude and a desire to work in a hands-on environment.
  • Previous experience working with customers (in a related or unrelated industry) with a strong focus on providing an exceptional customer experience.
  • Previous work experience in the water industry is considered an asset.
  • Post-secondary education in Science or Engineering is considered an asset. Typical areas of focus for successful candidates: chemistry, biology, chemical engineering, mechanical engineering, environmental science, sustainability studies.
  • Proficient in computer use with a solid understanding of MS Office applications.
  • Valid Driver's license.
  • Ability to pass drug test/screening.
  • Ability to pass background check.

Responsibilities

  • Manage water treatment programs at established client sites through regular program audits which include obtaining and testing water samples using field laboratory equipment.
  • Resolve program non-conformances by troubleshooting problems and implementing corrective measures which may include equipment repairs or chemical dosage adjustments.
  • Generate professionally written technical reports which advise on industry best practices for operating mechanical equipment with a focus on extended equipment life as well as water and energy savings. This often involves identifying, recommending, and implementing program upgrades.
  • Conduct customer meetings to communicate program results in a manner that builds rapport and promote customer care of their mechanical systems.
  • Work with a mentor/manager to identify, scope, and sell identified technical solutions within existing or new client base while documenting and following up on the progress with managers and clients.

Benefits

  • Competitive salary and group health care benefit program including medical, life, dental, and vision care.
  • An incentive plan which rewards growth and can provide additional earnings potential.
  • Industry leading training and mentoring program to provide the pathway to personal success.
  • Company car or reimbursement program.
  • Career growth in an industry where employment is stable through recessions and pandemics since water care is critical and of growing importance.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance
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