Analyst, SMB Program Delivery - North America Social Impact & Sustainability

Visa•Atlanta, GA

5d•Hybrid

About The Position

Visa understands that operating a successful company includes driving business growth, delivering strong shareholder returns and expanding digital commerce in support of local economies. The Social Impact & Sustainability (SIS) team executes on this belief every day, connecting our shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, innovative and impactful solutions, and responsible corporate leadership. Our team works to leverage Visa’s assets, business model and global scale to drive business growth and economic growth, with a focus on communities where we do business. We aim to achieve this by building purpose-driven partnerships and delivering programs that have societal and business benefit, with a particular emphasis on supporting the financial success of small and micro businesses (SMBs). What an Analyst, SMB Program Delivery, North America Social Impact & Sustainability does at Visa? The Analyst, SMB Program Delivery will play a critical part in ensuring the successful execution and delivery of small business programs and events. The role will work closely with internal teams and external partners to coordinate deliverables, track progress, and ensure timelines are met. This position is ideal for someone who thrives in a fast-paced environment, can juggle multiple priorities, and is eager to learn and grow in a client-facing role.

Requirements

2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with project management tools is a plus.
Comfortable working in a fast-paced, deadline-driven environment with shifting priorities.
Positive, proactive attitude with a willingness to learn and take initiative.

Nice To Haves

3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Bachelor’s degree in Business, Marketing, Communications, or related field preferred (or equivalent combination of education and experience).
At least 2 years of experience in a client services, operations, project coordination, or event support role (internships and co-op experience accepted).
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with project management tools is a plus.

Responsibilities

Support the end-to-end delivery of small business programs, services, and event activations.
Manage project timelines, task lists, and deliverables to ensure on-time execution.
Serve as a point of contact for internal teams to coordinate SMB programs and events.
Assist in preparing event materials, presentations, and status reports
Coordinate event logistics, including scheduling, vendor communication, and on-site support.
T rack and update project progress in internal systems and tools.
Identify and escalate potential risks or issues to delivery leads.
Provide post-delivery support, including gathering client feedback and supporting reporting needs.