Analyst, Revenue Management - Business Analytics & Industrial Engineering (BAIE)

Universal Orlando•Orlando, FL

39d

About The Position

Implement and execute revenue management strategies to drive superior financial performance through pricing, product development, menu engineering, and promotions for our Global Business partners in Merchandise, Food & Beverage, Express, and other businesses. Deliver findings with visual tools and presentations that inform and inspire internal stakeholders to make better business decisions. Provide support in the implementation of those recommendations.

Requirements

Bachelor’s degree is required.
Industrial Engineering, Operations Research, Management Science, Mathematics, Statistics, Economics, Finance or equivalent.
3+ years of experience in the field or in a related area; or equivalent combination of education and experience.
Proficiency in Microsoft Excel required.
Strong critical thinking and problem-solving skills.
The ability to work through complex problems.
Capable of communicating and expressing ideas clearly and concisely, in both written and oral formats
Strong collaboration, interpersonal, technical and presentation skills required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Consistent attendance is a job requirement.

Nice To Haves

Master’s degree is preferred.
Proficiency with data visualization tools such as Tableau, PowerBI or similar preferred.
Experience with SQL and python for data analysis preferred.

Responsibilities

Implement and execute revenue management models that reflect price elasticity for all guest-facing products sold at domestic theme parks and support automation of Revenue Management decision-making and identify opportunities to drive incremental profitability. Drive efforts which will include data preparation to accurately predict the market response to changing prices.
Review model accuracy, adjust price, calculate demand sensitivity, and make recommendations that maximize profitability. Measure market response at the product and category levels across multiple locations and parks. Maintain and review baseline historical pricing, seasonality, transaction volume, revenue, penetration, per capita, pricing, etc.
Deliver weekly and annual pricing recommendations; collaborate with product owners and their senior leaders to take action to drive incremental revenue. Develop and maintain dashboards/reporting and drive performance measurement.
In a collaborative fashion, troubleshoot modeling and optimization anomalies with the data science revenue management team.
Coach and mentor Team Members, providing guidance on revenue optimization strategies, pricing analysis techniques, data interpretation and effectively communicating recommendations.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
Perform other duties as assigned.