Analyst, Primary Research

PatientPoint

6h•Hybrid

About The Position

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. We’re looking for a Primary Research Analyst to join our Insights & Strategy Team. In this role, you’ll support the design, execution, and analysis of survey-based research that answers key business questions and measure marketing campaign performance. You’ll partner closely with internal teams to deliver timely, accurate insights that support client campaigns and business decisions. This role is ideal for someone who is building strong foundational skills in research, analytics, and cross-functional collaboration, with interest in the OTC, CPG, Consumer Health, or digital health space. You’re passionate about turning insights into impact—especially when it comes to improving patient engagement and health outcomes. Success in this role will be fueled by: Curiosity & Learning Mindset: You ask “why,” explore beyond the surface, and stay current on trends and methodologies to elevate your work. Ownership & Accountability: You take responsibility for your work, follow through on commitments, and manage projects independently. Proactive Drive: You bring energy, adaptability, and focus to managing multiple priorities and seeing projects through to completion.

Requirements

Strong analytical mindset with strong working knowledge of statistical analysis
Excellent written and verbal communication skills to effectively convey complex analytical concepts and details to both technical and non-technical stakeholders
Proven ability to work collaboratively in a cross-functional team environment, including a Sales team
Precision to every step—from survey design to final presentation—ensuring clarity and accuracy
Experience thinking through the best approach to solving issues at hand
Bachelor’s degree in a related field is required (Psychology, Marketing, Market Research, Statistics, Business)
Proven experience (1+ years) in a similar role, preferably in a role allowing ownership of research projects and calendars
Familiarity with survey tools such as Qualtrics, SurveyMonkey, Decipher or similar
Experience in using SPSS/Stata, R, Excel, PowerPoint, and data visualization tools (e.g., Tableau, Looker)
Experience creating presentation or reports to communicate data and insights

Nice To Haves

Experience in creating compelling data visualizations

Responsibilities

Support end-to-end survey-based research and campaign measurement across assigned clients, including survey development, execution, analysis, and reporting
Design, write, and program questionnaires in Qualtrics
With guidance, translate campaign objectives into research inputs, including assisting in survey design and KPI tracking
Clean and analyze survey data using SPSS, R, or similar data analysis tool; manipulate large datasets using Excel
Assist in developing clear, visually compelling reports; present findings to internal stakeholders
Track project progress, timelines, and deliverables, ensuring visibility into status and next steps
Contribute to the development and maintenance of tools, trackers, and knowledge systems (e.g., case studies, benchmarks)
Help document processes, improve workflows, and contribute to team efficiency through operational improvements