Analyst, People Services Generalist

Walmart • Bentonville, AR

19h • $21 - $40 • Onsite

About The Position

Position Summary... What you'll do... The Analyst - People Services Generalist role supports the broader services team with associates located in Bentonville, AR, and Bengaluru, India. The team supports Managers, HR Business Partners, and associates with operational and transactional HR actions requiring a heightened level of customer experience via direct customer outreach, sense of urgency, critical thinking, quality research and investigation, and root cause analysis. About Team: People Tech and Services The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Techs Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience. Location: This position will be fully onsite in Bentonville, AR Schedule: 8am - 5pm

Requirements

• Hands on experience with Workday and/or other HR information systems and/or case management systems.
• Strong understanding of HR practices and ability to drive consistent execution.
• Excellent communication and leadership skills.
• Ability to build effective relationships with senior leaders and their direct reports to evolve the business.
• Strong analytical and troubleshooting skills with experience in strategy, analytics, applying sound judgment, root cause analysis techniques, research and resolution.
• Bachelor's degree in business, human resources, information technology, or related area OR 1 years’ experience in business, human resources, information technology, or related area OR Associate's degree in business, human resources, information technology, or related area and 1 years’ experience in business, human resources, information technology, or related area.

Nice To Haves

• Bachelor's degree in business, human resources, information technology, or related area, experience in business, human resource, information technology, or related area.

Responsibilities

• Assist in problem-solving efforts : Identify necessary resources, build trusting relationships within tech support teams, and quickly implement changes to resolve issues.
• Track and report team metrics : Monitor productivity and quality standards and effectively communicate the story of our work.
• Resolve complex problems : Identify and develop solutions for complex issues related to associate services, including access and pay, to ensure optimal service delivery.

Benefits

• Beyond our great compensation package, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees