Analyst Payment Support

Enbridge • Salt Lake, UT

10d • Hybrid

About The Position

Are you ready to join a dynamic and forward-thinking team in the heart of Salt Lake City, UT? At Enbridge, we are committed to excellence and innovation in the payment support sector. As an Analyst Payment Support , you will play a crucial role in ensuring our payment processes are efficient, accurate, and compliant across all three US utilities. This is an outstanding opportunity to be part of a world-class organization that values collaboration and ambitious goals! Join Enbridge and become part of a team that is passionate about achieving world-class results. If you are driven, diligent, and ready to take on new challenges, we want to hear from you. Apply today and help us successfully implement outstanding payment support solutions!

Requirements

• Associate's degree in a financial area with 2-4 years of experience in payment support or a related field; OR An equivalent combination of education, certification, work experience will be considered.
• Established experience in building and managing reporting dashboards.
• Proven expertise in crafting and detailing payment process workflows.
• Strong analytical capability to detect patterns and possibilities for growth.
• Strong ability to collaborate with internal teams and external vendors.
• Experience in testing and validating new workflows.
• Outstanding attention to detail and dedication to compliance standards.
• Capable of providing training and clear documentation for collaborators.
• Proficient in troubleshooting and handling exceptions.
• Willingness to travel as required.

Responsibilities

• Develop and maintain reporting dashboards to track payment transactions, performance indicators, and adherence.
• Build and document workflows for payment processes, ensuring efficiency and accuracy.
• Work together with internal groups and the new vendor to ensure system functionality matches business requirements.
• Carry out data analysis to uncover patterns, deviations, and possibilities for improving processes.
• Support testing and validation of new payment workflows during implementation.
• Provide training and documentation for collaborators on new processes and reporting tools.
• Ensure adherence to security and compliance standards in all payment-related activities.
• Troubleshoot issues and assist with exceptions as backup.
• Support two CIS systems and handle related tasks.
• Be available for some travel as needed.

Benefits

• FlexWork Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members.
• Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees