Analyst, Operations

Lifepoint Health • Brentwood, TN

3h • Onsite

About The Position

Lifepoint Health is a leader in community-based care, driven by a mission of Making Communities Healthier. Their diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum. The company is committed to Equal Employment Opportunity and an inclusive workforce. This Operations Analyst role is responsible for business and systems analysis, operational and platform support, process documentation and governance, change and enhancement support, stakeholder and vendor coordination, and reporting and continuous improvement. The position is full-time, onsite in Brentwood, TN, with up to 25% travel, and requires authorization to work in the United States without employer sponsorship.

Requirements

• Associate degree in Business, Information Technology, or a related field required
• 2–4 years of experience in business analysis, systems analysis, IT operations support, or a related role

Nice To Haves

• Bachelor’s degree preferred
• Experience supporting enterprise systems or IT platforms preferred
• Relevant certifications (e.g., ITIL, Business Analysis, Service Management, Lean) are a plus but not required

Responsibilities

• Elicit, analyze, and document business requirements, functional needs, and process workflows.
• Evaluate existing systems and processes to identify gaps, risks, or opportunities for improvement.
• Translate business needs into clear specifications, documentation, or work requests for technical teams.
• Support IT managed platforms and systems through analysis, documentation, and coordination activities.
• Assist with system configuration, access management, data maintenance, or administrative support tasks as appropriate.
• Help troubleshoot issues by coordinating with technical teams and vendors to identify root causes and resolution paths.
• Create and maintain process documentation, workflows, SOPs, and reference materials.
• Ensure documentation remains current and reflects changes to systems, processes, or support models.
• Support adherence to established standards, controls, and operational practices.
• Review and assess enhancement, change, or improvement requests for feasibility, scope, and effort.
• Assist in prioritizing discussions by providing analysis of impact, dependencies, and risks.
• Support planning and coordination of approved changes through execution and validation.
• Serve as a liaison between business partners, IT teams, and external vendors.
• Support communication, follow up, and issue tracking across stakeholders.
• Assist in documenting roles, responsibilities, and support expectations.
• Track activities, dependencies, and outcomes related to assigned initiatives.
• Provide status updates, analysis, and documentation to leadership as needed.
• Participate in continuous improvement efforts to enhance system effectiveness and operational efficiency.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree