Analyst, Operations- Rates

RXO, Inc. • Southfield, MI

5d

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Analyst, Operations in Managed Transportation at RXO, you will load both carrier accounts payable and customer accounts receivable contracted rates, including linehaul, fuel and accessorial charges, into various Transportation Management Systems (TMS). You will work as part of a leveraged team supporting the Managed Transportation Rates Management Group. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of. What your day-to-day will look like: Receive and manage support requests in Jira Research and verify that Rate, Fuel and Accessorial agreements meet critical requirements, including revenue type, prior to loading Load complex rate agreements using various methods (manual, CSV and the upload template) into the TMS system and complete the end-to-end testing process Identify rating problems and initiate solutions to ensure proper invoicing for both carrier AP and customer AR; collaborate and support Procurement, Operations, FBAP and Transportation invoicing with rating questions and issues that require root cause analysis Interpret and execute tariff and contract applications for various modes of transportation, including LTL, TL, Intermodal, Ocean, Air, Small Package and Rail (domestic and international applications) Review contractual data prior to signature for deficiencies, and resolve discrepancies Generate monthly metrics based on objectives and goals, and work to exceed KPIs and service levels Perform weekly maintenance and calculation of fuel surcharges in the 2 TMS systems What you’ll need to excel: At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 1 year of experience in transportation or logistics It’d be great if you also have: Experience managing or planning parcel shipments Proficient in Microsoft Office Experience supporting Transportation Management Systems (TMS), including Oracle Transportation Management and Skipjack Supply Chain Project management experience Strong verbal and written communication skills with ability to communicate effectively with peers and internal and external clients Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.

Requirements

• Bachelor’s degree or equivalent related work or military experience
• 1 year of experience in transportation or logistics

Nice To Haves

• Experience managing or planning parcel shipments
• Proficient in Microsoft Office
• Experience supporting Transportation Management Systems (TMS), including Oracle Transportation Management and Skipjack Supply Chain
• Project management experience
• Strong verbal and written communication skills with ability to communicate effectively with peers and internal and external clients

Responsibilities

• Receive and manage support requests in Jira
• Research and verify that Rate, Fuel and Accessorial agreements meet critical requirements, including revenue type, prior to loading
• Load complex rate agreements using various methods (manual, CSV and the upload template) into the TMS system and complete the end-to-end testing process
• Identify rating problems and initiate solutions to ensure proper invoicing for both carrier AP and customer AR; collaborate and support Procurement, Operations, FBAP and Transportation invoicing with rating questions and issues that require root cause analysis
• Interpret and execute tariff and contract applications for various modes of transportation, including LTL, TL, Intermodal, Ocean, Air, Small Package and Rail (domestic and international applications)
• Review contractual data prior to signature for deficiencies, and resolve discrepancies
• Generate monthly metrics based on objectives and goals, and work to exceed KPIs and service levels
• Perform weekly maintenance and calculation of fuel surcharges in the 2 TMS systems

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level