Analyst - NA Reconciliation Utility Control

Morgan Stanley•Baltimore, MD

1d•$58,000 - $62,000

About The Position

We're seeking someone to join our team as an Analyst working closely with various Operations teams and the reconciliation service provider (TCS) based in India to supervise reconciliation processes, execute risk control, and ensure that the vendor provides quality service as per the agreed terms and conditions of the contract. This position in the NA Reconciliation Utility Control Group involves supervision of reconciliation functions performed by vendor TCS for the North America internal and external accounts, such as cash/stock, ZBA, cross entity and custodial reconciliations. Vendor supervision involves daily authorizations of TCS performance in the investigation, classification, and reporting of breaks, including daily and monthly regulatory reporting which are HIF functions. Follow up to confirm the resolution of breaks, escalation of aging breaks with a variety of business units and products researching issues, risk management and escalation of KRIs, documentation of vendor KPIs, production of regulatory reporting, and engagement with various projects in the Reconciliation Utility. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What you'll do in the role:

Requirements

Self- confident, demonstrates integrity and demonstrates business appropriate behavior
Highly motivated self-starter with multi-tasking abilities
Strong leadership skills
Ability to delegate and monitor the progress
Sense of ownership
Risk awareness and ability to recognize potential risk issues
Ability to follow through the tasks in systematic manner to completion
Positive attitude with the ability to work in a team oriented environment
Excellent inter-personal skills
Strong computer skills
Ability to work under high work pressure
Attention to detail, and ability to perform to a high degree of accuracy
A strong interest in and enthusiasm for building a career in Financial Services
Experience with metrics reporting and reviewing related to account reconciliations
Innovative and creative challenges to existing processes
Ability to adapt to changes

Responsibilities

Review exceptions/breaks and the quality of research done by TCS - provide feedback, if necessary
Check weekly ageing reports against risk reporting and escalate to product management and senior management, where appropriate
Assist and train the staff at TCS in exceptional processing cases
Perform various intra day & end of day control checks on occasional basis to ensure that TCS delivers quality output
Identify risk issues, escalate where appropriate and provide assistance in resolving issues
Ensure upward, downward and peer communication of developments and issues
Communicate changes/developments (process, organization or service related) to the vendor on a timely basis
Timely escalation of any process/people issues (TCS related) to the vendor management group
Review changes suggested by TCS related to process, documentation, etc. and approve by following the proper change management process
Review SLA reporting done by TCS and provide feedback
Participate in various governance meetings
Participate in organizational initiatives

Benefits

Medical
Prescription Drug
Dental
Vision
Health Savings Account
Dependent Day Care Savings Account
Life Insurance
Disability and Other Insurance Plans
Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually)
10 Paid Holidays
401(k)
Short/Long Term Disability
annual discretionary incentive compensation award