Analyst - Portfolio Reconciliation

Archway Group•Indianapolis, IN

1d•Hybrid

About The Position

Operations Analyst – Portfolio Reporting: Archway Group is seeking new members on our Portfolio Reconciliation team. Our primary goal is to ensure client retention through completing reconciliation of transactions against custodial statements of record for accounts containing financial securities. As an operations analyst, you will complete daily and monthly client account reconciliation services across custodial and alternative investment accounts using proprietary software technology. What you’ll do: In the reconciliation function, you will be working closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete. To do this, you will perform various types of reconciliations to ensure that data is accurate and client service expectations are met. We are counting on you! You will have the opportunity to troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting to validate accuracy. As the record keeper for the fund, you will be responsible for collecting and maintaining security pricing details in various formats from the third-party vendors as well as broker quotes. Additionally, you will manage the documentation of processes and procedures relating to individual client needs. You will communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries.

Requirements

BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience.
Internship experience preferred.
Intermediate skills in Microsoft Excel.
A fundamental understanding of accounting principles and investment terminology.
The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
Strong customer service skills as you will be communicating daily with your clients and other service providers.

Nice To Haves

The self-motivation, organization and drive to complete multiple client deliverables in a timely manner, without sacrificing excellence or quality.
Strong written and verbal communication skills as you primarily support your clients through email and/or phone calls.
Strong customer service skills, to support daily communication with your clients, and other service providers.

Responsibilities

Complete daily and monthly client account reconciliation services across custodial and alternative investment accounts using proprietary software technology.
Work closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete.
Perform various types of reconciliations to ensure that data is accurate and client service expectations are met.
Troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting to validate accuracy.
Collect and maintain security pricing details in various formats from the third-party vendors as well as broker quotes.
Manage the documentation of processes and procedures relating to individual client needs.
Communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries.