Analyst, Material Exception

Scout Motors • Blythewood, SC

1d • $70,000 - $85,000 • Onsite

About The Position

As an Analyst Clearing Area in the automotive manufacturing industry, you will be responsible for managing and resolving any exceptions that arise during material handling at the dock. Your key tasks will involve troubleshooting issues such as discrepancies, damaged parts, or delayed shipments, and ensuring they are quickly addressed to avoid production disruptions. This role requires strong problem-solving, organizational, and communication skills, as well as experience in logistics, warehouse operations, and inventory management. By improving exception handling processes, you will help to ensure a smooth and efficient flow of materials within the manufacturing facility, contributing to overall production success.

Requirements

• Warehouse and Logistics Experience: At least 1-3 years of experience in warehouse inventory management, dock operations, or logistics, preferably in the automotive manufacturing or related industries.
• Experience in Exception Handling: Proven experience in handling exceptions, problem resolution, or troubleshooting logistics and inventory-related issues.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Problem-Solving: Strong ability to identify problems quickly and take proactive steps to resolve them in a timely manner.
• Attention to Detail: Ability to spot discrepancies, ensure accurate inventory tracking, and ensure shipments meet required standards.
• Logistics and Inventory Knowledge: Deep understanding of logistics processes, inventory control, and dock operations, especially in a fast-paced manufacturing environment.
• Communication Skills: Excellent verbal and written communication skills, as you will be working with multiple teams and stakeholders.
• Computer Skills: Proficiency in using inventory management systems (SAP Experience Preferred) and Microsoft Office (Excel, Word) for Data Management and Reporting.
• Organizational Skills: Strong ability to manage multiple tasks, prioritize work effectively, and keep accurate records.
• Customer-Facing Skills: Ability to manage relationships with external vendors or suppliers, ensuring issues are resolved smoothly and professionally.
• Proactive: Ability to take initiative and address potential issues before they escalate into larger problems.
• Team-Oriented: Strong team player with the ability to collaborate effectively with cross-functional teams, including warehouse, logistics, production, and procurement.
• Adaptability: Ability to remain calm and make decisions under pressure, especially when dealing with time-sensitive exceptions or issues that disrupt the flow of materials.
• Multitasking: Ability to handle multiple tasks or issues simultaneously, while ensuring accuracy and attention to detail.
• Resilience: Capacity to handle unexpected challenges in a fast-paced, high-pressure environment.
• Dock and Warehouse Safety: Knowledge of safety procedures and best practices in dock operations, material handling, and warehouse management.
• Regulatory Compliance: Understanding of regulatory requirements related to shipping, receiving, and handling of materials, particularly in the automotive manufacturing sector.

Nice To Haves

• Associate or bachelor’s Degree (Preferred): A degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred but not mandatory.
• Certifications: Additional certifications in logistics or supply chain management (e.g., APICS, Six Sigma, Lean Manufacturing) are a plus.

Responsibilities

• Identify and Address Exceptions: Act as the primary point of contact for all exceptions that occur on the dock, such as incorrect deliveries, missing parts, damaged goods, or discrepancies in shipment quantities.
• Troubleshoot Problems: Quickly identify the root cause of issues, such as shipment discrepancies, misrouted materials, or quality control problems, and take corrective actions.
• Collaboration with External and Internal Teams: Work closely with suppliers, logistics teams, and warehouse personnel to resolve any issues that occur on the dock, ensuring a quick resolution to minimize production downtime.
• Escalation of Complex Issues: When necessary, escalate issues to senior management or other relevant departments for further investigation and resolution.
• Monitoring Dock Activities: Oversee all activities at the dock, ensuring that inbound shipments are processed efficiently and any exceptions are dealt with promptly.
• Prioritization of Critical Shipments: Ensure that urgent or time-sensitive deliveries are given priority and handled quickly to avoid disruptions in the production process.
• Logistics Coordination: Coordinate with logistics or transportation teams to manage any delivery delays or issues, ensuring that materials are delivered on time to the right areas of the manufacturing facility.
• Material Inspection: Ensure that materials arriving at the dock are checked for accuracy, quality, and condition. Handle any discrepancies or damages and work with suppliers or transportation partners to resolve the issue.
• Ensure Accurate Records: Maintain accurate records of all exceptions, including discrepancies in shipments, damaged goods, or inventory issues, and ensure they are properly documented in the system.
• Documentation Review: Verify that shipment documentation matches the contents of deliveries, checking packing lists, purchase orders, and invoices for accuracy.
• Internal Communication: Serve as a liaison between the dock, warehouse, production, and logistics departments to communicate any issues that may impact the workflow and resolve them efficiently.
• Reporting: Regularly report on exception handling activities, including tracking the number and types of exceptions, resolution times, and any recurring issues that need to be addressed at a systemic level.
• Stakeholder Updates: Provide timely updates to relevant departments or external stakeholders (suppliers, transportation companies) about the status of exceptions and corrective actions being taken.
• Process Optimization: Continuously look for ways to improve exception handling processes on the dock, reducing the frequency of exceptions and increasing the efficiency of material flow.
• Root Cause Analysis: Perform root cause analysis on recurring issues to understand why exceptions happen and implement long-term solutions to minimize future occurrences.
• Training and Best Practices: Train dock staff and other warehouse or logistics personnel on best practices for handling exceptions and preventing issues that could disrupt the flow of materials.
• Adhere to Safety Protocols: Ensure all dock operations comply with safety standards and regulations. Address any safety concerns that arise due to material discrepancies or handling issues.
• Regulatory Compliance: Ensure all documentation and procedures meet the company’s standards and any applicable regulations in the automotive manufacturing industry.

Benefits

• Competitive insurance including:
• Medical, dental, vision and income protection plans
• 401(k) program with:
• An employer match and immediate vesting
• Generous Paid Time Off including:
• 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED