Open Jobs Analyst, Loyalty, Business Intelligence & Analytics

Sephora • San Francisco, CA

4d • $104,000 - $117,000 • Hybrid

About The Position

Ready for a career glow up? As Analyst, Loyalty, Business Intelligence & Analytics , you'll be transforming data into actionable insights that drive Sephora's loyalty and promotional strategies. The work you do will impact beauty, as you uncover the key drivers behind client behavior and business performance across our entire organization. You'll be part of a team that's united in beauty, supported by those who are equally passionate about leveraging data to answer Sephora's toughest questions and shape strategic decisions.

Requirements

• 2+ years of experience in Analytics, Business Intelligence, or Marketing Analytics, preferably within retail, CPG, or beauty industries
• Advanced SQL skills and proficiency in Business Intelligence tools (e.g., Tableau, Power BI) with demonstrated ability in dashboard development, complex calculations, and data source integration
• Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Business Analytics)
• Strong analytical acumen with exceptional critical thinking skills, an entrepreneurial mindset, and excellent communication abilities to translate complex data into clear insights for both technical and non-technical audiences

Responsibilities

• Deliver clear and concise reports and presentations that communicate key insights and recommendations to stakeholders, measuring promotional performance and diagnosing client health across different segments
• Lead loyalty and promotional forecasting and planning in partnership with key stakeholders, Finance, and senior leadership to drive budget accuracy and strategic planning
• Develop and maintain robust dashboards and analytical tools for comprehensive business performance monitoring, optimizing data processing to ensure operational efficiency and accuracy
• Execute a comprehensive analytics strategy for customer loyalty programs by extracting actionable insights from client purchase data, digital data, competitive insights, and research

Benefits

• Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level