Analyst II, Epic Application Professional Billing and Claims

Pacific Dental Services•Irvine, CA

26d•$93,000 - $117,000

About The Position

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Analyst II, Epic Application Professional Billing and Claims is responsible for conducting advanced troubleshooting and root cause analyses. Serves as primary contact for Professional Billing/Claims Epic modules. Works in tandem with operational stakeholders on the design, configuration, and test system workflows.

Requirements

Bachelor's degree in IT, healthcare, or a related field (or equivalent experience).
Certified in Professional Billing and/or Claims Epic modules; Epic certification must be current or have been actively utilized within the past two years.
2+ years of relevant experience.
Strong analytical and communication skills; ability to work independently on moderately complex tasks.

Nice To Haves

Professional certifications in healthcare information systems or business applications.
Experience in managing clinical and business information systems within a healthcare environment.
Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems.
Demonstrated experience leading patient experience or digital engagement initiatives.

Responsibilities

Acts as a primary support contact for Professional Billing and Claims Epic modules.
Maintains build quality and system functionality.
Conducts advanced troubleshooting, root cause analysis, and resolution of escalated issues.
Works closely with operational stakeholders to design, configure, and test system workflows and enhancements.
Leads small-scale projects such as implementing minor updates or assisting with module upgrades.
Provides system training and mentoring to new users or junior analysts.
Other duties and responsibilities as assigned.