Analyst I, Epic Application Cadence Prelude

PDS Health•Irvine, CA

3d•$83,000 - $103,000

About The Position

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Analyst I, Epic Application Cadence Prelude is primarily responsible for assisting with basic Epic Cadence Prelude system configuration, routine tasks like build updates, testing, and report creation. Serves as contact for end users assist with troubleshooting issues and responds to related tickets.

Requirements

Bachelor’s degree in IT, healthcare, or a related field (or equivalent experience).
0-2 years of relevant experience.
Proficiency in basic IT tools; Epic certification preferred but not required (must be obtained within the first year).

Nice To Haves

Professional certifications in healthcare information systems or business applications.
Experience in managing clinical and business information systems within a healthcare environment.
Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems.
Demonstrated experience leading patient experience or digital engagement initiatives.
Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions.
Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Proven ability to work independently as well as within a team environment.
Customer service-driven mindset with a focus on continuous improvement and operational efficiency.

Responsibilities

Assists with basic Epic system configuration, support, and maintenance.
Works under close supervision to perform routine tasks such as building updates, testing, and report creation.
Prepares documentation for system workflows and technical changes.
Assists with help desk; collaborates with end users to troubleshoot issues.
Participates in training sessions and gain proficiency in the Cadence/Prelulde Epic module.
Other duties and responsibilities as assigned