Analyst - Global Commercial Services, US Large Enterprises

American ExpressNew York, NY
6dHybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Analyst supporting the Global & US Large Enterprises Team within Global Commercial Services at American Express will play a critical role in supporting client-facing teams across American Express Global Commercial Services (GCS). This role combines analytical expertise, client engagement, and cross-functional collaboration to deliver measurable results. How will you make an impact in this role? The Analyst will support account owners who manage strategic client/prospect relationships while gaining broad exposure to the commercial services business, payments industry, and client management. This position offers high visibility within GCS and a strong foundation for professional growth and advancement

Requirements

  • Bachelor’s degree in business, Finance, Marketing, or related field required.
  • Strong analytical and problem-solving skills with financial acumen; proficiency in Excel and PowerPoint required (Salesforce experience a plus).
  • Strong attention to detail; proven ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Demonstrated collaboration skills with ability to influence and drive results across teams.
  • Intellectual curiosity and ability to work through ambiguity.

Nice To Haves

  • 2–4 years of professional experience; exposure to financial services, consulting, payments, or client management/sales.

Responsibilities

  • Partner with Client Management/Acquisition teams to prepare and deliver client/prospect insights, benchmarks, business reviews, and strategic recommendations.
  • Conduct analysis of spending, supplier data, and portfolio/vertical trends to identify retention and growth opportunities.
  • Support end-to-end meeting execution, including development of content in partnership with Marketing, Fraud, Payments Consulting, Pricing, Legal, B2B, and other teams.
  • Prepare dashboards, presentations, and roundtable content for clients/prospects and senior leaders.
  • Contribute to process improvements and efficiencies, sharing best practices across the team.
  • Help support special projects and initiatives as needed

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6%25 Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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