Analyst, Ecommerce Customer Development (Hybrid) Analyst, Ecommerce Customer Development (Hybrid)

Nestle Operational Services Worldwide SA • Rogers, AR

4d • Hybrid

About The Position

The Analyst, Ecommerce Customer Development is essential in building a strong partnership with Nestle Health Science’s key retailers within ECommerce, specifically Walmart and Sam's Club. The analyst is instrumental in providing actionable insights around specific programs that deliver against our ECommerce customer priorities. This position is responsible for providing direct support to our Omnichannel accounts working on the analysis and reporting of Ecomm specific metrics, demand planning, content management, supply chain and marketing directives throughout the internal organization for the assigned categories and ECommerce retailers.

Requirements

• Bachelor’s Degree preferred, High School Diploma or equivalent is required.
• 2 years’ of Consumer Packaged Goods experience is strongly preferred.
• 2 years’ of Ecommerce experience is preferrable; Circana, Scintilla & PowerBi preferred.
• Prior experience working with excel & PowerPoint data required.
• Prior experience working directly with account teams preferred.
• Microsoft Office (very strong Excel/PowerPoint), IRI, Customer and Syndicated Data.
• Understanding of Content/SEO.
• PowerBi or similar software.
• Retailer specific data knowledge.
• Ability to build relationships and senior level engagement.
• Ability to work independently and meet deadlines.
• Must be able to multi-task and follow-up when responses are needed.
• Problem solver with a solutions oriented mindset.
• Must be an articulate communicator who can quickly synthesize data.
• Must work well in a team environment and have a demonstrated ability to operate at all levels within an organization.
• Understand the value of listening to customers, gaining insights and moving objectives forward.

Responsibilities

• Support the Customer Development – ECommerce team and its directives by organizing and interpreting various retailer and third party data sources around key consumer, retailer, and industry, identifying meaningful insights, and developing/delivering recommendations for action within Walmart/Sam’s Club account.
• Own and optimize weekly ecomm reporting and support team with analysis and insights for regularly scheduled merchant meetings.
• Leverage data and established guidelines to deliver best-in-class merchandising recommendations at the ECommerce retailer level.
• Analytical foundations – develop standardized category review templates to help drive actionable insights.
• Utilize mastery of data tools/national trends to deliver insights to our customers.
• Assess competitive market activity and provide analytics around risks/opportunities to the NHS portfolio.
• Own content management and optimizations for key Omni accounts.
• Create and monitor new items within Walmart operating systems.
• Additional tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED