Analyst, Client Relations

AllianceBernstein LP • Nashville, TN

15h • Onsite

About The Position

The Client Relations Analyst sits within the Institutional department of the Client Group and supports key areas of Institutional Sales and Client Service. This role partners with Institutional Advisors and Client Relations professionals to develop and distribute marketing and presentation content, manage meeting preparation and coordination, maintain oversight of CRM (Salesforce) data and support a range of projects to deliver outcomes on behalf of the firm’s largest clients and prospects. To be successful across all aspects of the role, the Analyst must be well organized, have strong attention to detail, and build relationships with a range of stakeholders both internal and external. Specific responsibilities will include but are not limited to: Maintenance of CRM (Salesforce) data to a high quality for 3-5 Institutional Sales teams with a specific focus on: Meeting and Activity Logs, Opportunity (Sales Cycle) Updates, Contact Details, Consultant Relationships, Key Internal Business Partners, Product Interest, and Client Deliverables Arrange and participate in periodic portfolio updates with North America based clients, working closely with AB investment professionals as needed Partner with Client Relations Professionals, Sales Advisors, Business Development and Portfolio Managers to customize and refine Client Servicing and Prospecting presentations Work with Sales & Client Relations Leadership on client plans, business-at-risk or other client reports/info Coordinate Strategic Marketing efforts for 3-5 Institutional Sales teams Executing logistics for on-site events (e.g. Room bookings, printed materials, coordinating facilities, AV services, etc.) Proactively maintain a strong working knowledge of AB products and investment processes Support Client Relations partners with regular and ad-hoc client queries

Requirements

• Bachelor’s degree
• Desire to join fast-paced Asset Management Sales organization
• Track record of outstanding performance and achievement
• A belief that client is first and the ability to influence and lead others to prioritize in that way
• Ability to collaborate across all levels of the organization
• Exemplary relationship building skills
• Exceptional verbal and written communication and presentation skills
• Strong organizational skills and ability to multi-task and prioritize
• Analytical mindset and strong problem-solving abilities
• Fluent in Microsoft Word, PowerPoint, Outlook and Excel; experience with Salesforce.com a plus

Responsibilities

• Maintenance of CRM (Salesforce) data to a high quality for 3-5 Institutional Sales teams with a specific focus on: Meeting and Activity Logs, Opportunity (Sales Cycle) Updates, Contact Details, Consultant Relationships, Key Internal Business Partners, Product Interest, and Client Deliverables
• Arrange and participate in periodic portfolio updates with North America based clients, working closely with AB investment professionals as needed
• Partner with Client Relations Professionals, Sales Advisors, Business Development and Portfolio Managers to customize and refine Client Servicing and Prospecting presentations
• Work with Sales & Client Relations Leadership on client plans, business-at-risk or other client reports/info
• Coordinate Strategic Marketing efforts for 3-5 Institutional Sales teams
• Executing logistics for on-site events (e.g. Room bookings, printed materials, coordinating facilities, AV services, etc.)
• Proactively maintain a strong working knowledge of AB products and investment processes
• Support Client Relations partners with regular and ad-hoc client queries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level