Analyst - Cargo Revenue Management

United Airlines•San Francisco, CA

3d•Hybrid

About The Position

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together.

Requirements

Bachelor's degree in Business, Finance, Economics or equivalent experience
1+ years’ professional work experience working in cross functional/cultural teams, preferably sales teams
Proven quantitative analytical & logical thinking skills
Microsoft Office products (Excel, Access, etc.)
Must be legally authorized to work in the US for any employer without sponsorship.

Nice To Haves

Master's degree
Experience in international air/sea freight, airline, or transportation & logistics industry
Database working knowledge such as Spotfire, Business Object, SQL
Proven interpersonal skills with multi-cultural professional environment
Additional language proficiency

Responsibilities

Help in the development of strategies towards the optimization of cargo metrics such as revenue, pricing, inventory levels, tonnage and yield ensuring that the planning, forecasting and reporting results fit the needs of the organization.
Support the development and calibration of the Cargo Revenue Management system, as well as appropriate Revenue Management system interface with United Cargo Reservation systems.
Facilitate communication between the Cargo Sales Leadership organization and Field Sales teams regarding monthly goals and objectives.
Leverage business intelligence and decision support systems to optimize cargo revenue and contribution opportunities.
Support relationships with Field Sales and Operations to facilitate communication that impact cargo revenue/contribution.
Collaborate cross departmentally in delivering optimal results through planning and execution.
Monitor assigned queues and ensure all pending records will be processed within expected timelines.
Provide directions on how to optimize our limited resources and flight network by rerouting or reprioritizing boarding priorities.
Work closely with other analysts and regional counterparts to execute last-minute sound business decisions under time pressure.
Understand operational constraints and policies to evaluate the risks and swiftly take preventive actions from commercial, operational and safety perspective.
Investigate the causality/ root-cause of recurring system issues and unexpected user behaviors and appropriately escalate or provide guidance to the system users.
Participate with the regional leadership team and field analyst teams to implement short and mid-term objectives to support United Cargo’s revenue target.
Communicate strategies to support the goals and standards for Cargo Revenue Management business processes.
Coordinate in setting goals and business approval processes between Headquarters and field analysts to ensure speed to market, including facilitating issue resolution with field sales management