This role supports organizational goals by gathering and analyzing requirements for business applications across multiple channels. It primarily documents, validates, and traces requirements to ensure alignment with business needs and system capabilities. The role facilitates communication among stakeholders to reconcile conflicting needs and develop comprehensive solution work products. Success is measured by the accuracy of requirements, stakeholder consensus, and effective support of system and process improvements. The work impacts organizational efficiency and customer service by enabling cost-effective, user-aligned systems and procedures.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees