The Billing Analyst supports pharmacy billing compliance by responding to third‑party payer audit requests, researching claim details, and assisting with appeal documentation. This audit role helps identify trends, mitigate billing risk, and ensure pharmacy billing practices align with payer and regulatory requirements. About the Team You will be part of the Health & Wellness Billing team, which supports pharmacy operations by responding to third‑party payer audits and investigations. The team works closely with pharmacies and business partners to verify claims, address recoupments, and help ensure accurate billing and regulatory compliance. What you'll do... Respond to third‑party payer audit requests by researching claim and billing information, gathering prescription records, and preparing documentation. Review audit findings, support appeals, and track audit requests to ensure deadlines and compliance requirements are met. Analyze billing data and recoupments to identify trends, risks, and opportunities to improve processes. Collaborate with pharmacy teams, managers, and business partners to resolve billing issues and provide guidance on audit findings. Maintain HIPAA‑compliant documentation and ensure records meet federal and company requirements. This role reports to the Billing Manager. What You'll Bring… Knowledge of pharmacy billing processes or healthcare reimbursement environments. Experience using Excel to review, organize, and analyze audit data. Strong attention to detail when reviewing claims, records, and audit documentation. Ability to manage multiple audit requests and deadlines while maintaining accuracy. Clear communication skills when working with cross‑functional partners and pharmacy teams.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree