GAAPS Alternatives | Analyst/Associate Client Services | Princeton and Seattle

BlackRock • Princeton, NJ

1d • $71,250 - $90,000 • Hybrid

About The Position

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview: The Alternatives Client Services (ACS) team provides comprehensive support for BlackRock’s private market products,. The team manages key functions such as investor servicing, onboarding, and report distribution while maintaining strong oversight of third-party service providers, including transfer agents and tax providers. The ACS team operates across two primary pillars: Product Lifecycle & Investor Servicing: Acting as subject matter experts, this pillar oversees the investor onboarding lifecycle including prequalification, and subscription agreement completion, AML/KYC review and reporting setups. The team partners closely with private markets businesses to support product development and governance across service providers. Platform Support & Risk Management: Focuses on standardizing operational processes, monitoring capital activity, managing inquiries, and ensuring data integrity across systems. This team ensures accurate and timely reporting for investors and regulatory collaborators. There are also opportunities to contribute to strategic projects, including automation efforts, platform enhancements, and integration of newly acquired business. Your daily tasks will include: Product Lifecycle & Investor Servicing: Coordinate client onboarding, fund launches, and trade activity, partnering with Transfer Agents (TAs) to manage account setup and maintain accurate investor data. Build and maintain detailed client profiles, developing an investor attribute framework to enhance servicing and data management. Provide a streamlined global onboarding experience, managing the pipeline from pre-win through close, communicating status updates, and escalating issues as needed. Oversee document review processes in collaboration with BlackRock Legal and external counsel, ensuring efficient tracking and implementation of updates. Facilitate cash flow processes, coordinating subscriptions, redemptions, and product updates with clients and portfolio managers. Maintain governance and quality control of third-party service providers, promoting transparency and adherence to global standards. Develop strong internal partnerships to anticipate product pipeline changes and evolving business requirements. Platform Support & Risk Management: Deliver accurate and timely investor and fund reports, including account statements, capital calls, distributions, Schedule K-1s, and fund updates. Serve as a central point of contact for client and stakeholder inquiries, researching requests and coordinating accurate responses. Manage investor change requests, such as wire instructions and contact updates, ensuring proper authorization and accurate system updates. Monitor capital activity funding by working closely with Transfer Agents and portfolio management teams. Identify operational inefficiencies and implement solutions to mitigate risks, enhance data quality, and improve workflow efficiency. Enhance regulatory reporting processes by improving data integrity and optimizing workflows. Maintain data accuracy across systems, leveraging Airtable workflows and exception reporting to ensure process integrity.

Requirements

• Financial services or investment management experience preferred, particularly exposure to private placements, financial securities, and limited offerings.
• Basic knowledge of open- and closed-end fund operations and structures.
• Strong understanding of business operations, financial principles, and legal frameworks related to investment products and services.
• Proven experience in a client-facing role, with the ability to handle inquiries and build trusted relationships.
• Exceptional organizational skills, with the ability to manage competing priorities in a dynamic environment.
• Excellent verbal and written communication skills, with a keen attention to detail and strong follow-through.
• Adaptable, resilient, and able to respond quickly to shifting business needs.
• Self-driven, collaborative, and effective in working with both internal and external stakeholders.
• Proficiency in Microsoft Office Suite, particularly Word and Excel.
• Strong analytical problem-solving skills with the ability to assess issues, analyze data, and deliver effective solutions.
• Ability to grasp and apply complex concepts and procedures, working both independently and as part of a global team.
• Associate Role: 3-5 years of experience, with a strong focus on overseeing product pipelines and managing end-to-end investor onboarding processes.
• Analyst Role: 1-3 years of experience, emphasizing risk management of critical operational processes and investor servicing.

Nice To Haves

• Experience with Airtable databases, interfaces, and automation is a plus.

Responsibilities

• Coordinate client onboarding, fund launches, and trade activity, partnering with Transfer Agents (TAs) to manage account setup and maintain accurate investor data.
• Build and maintain detailed client profiles, developing an investor attribute framework to enhance servicing and data management.
• Provide a streamlined global onboarding experience, managing the pipeline from pre-win through close, communicating status updates, and escalating issues as needed.
• Oversee document review processes in collaboration with BlackRock Legal and external counsel, ensuring efficient tracking and implementation of updates.
• Facilitate cash flow processes, coordinating subscriptions, redemptions, and product updates with clients and portfolio managers.
• Maintain governance and quality control of third-party service providers, promoting transparency and adherence to global standards.
• Develop strong internal partnerships to anticipate product pipeline changes and evolving business requirements.
• Deliver accurate and timely investor and fund reports, including account statements, capital calls, distributions, Schedule K-1s, and fund updates.
• Serve as a central point of contact for client and stakeholder inquiries, researching requests and coordinating accurate responses.
• Manage investor change requests, such as wire instructions and contact updates, ensuring proper authorization and accurate system updates.
• Monitor capital activity funding by working closely with Transfer Agents and portfolio management teams.
• Identify operational inefficiencies and implement solutions to mitigate risks, enhance data quality, and improve workflow efficiency.
• Enhance regulatory reporting processes by improving data integrity and optimizing workflows.
• Maintain data accuracy across systems, leveraging Airtable workflows and exception reporting to ensure process integrity.

Benefits

• employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits.
• strong retirement plan
• tuition reimbursement
• comprehensive healthcare
• support for working parents
• Flexible Time Off (FTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees