Analyst Aircraft Tooling

JetBlue Airways Corporation•Orlando, FL

16d

About The Position

The Analyst is responsible for analyzing tooling data from multiple sources to deliver actionable insights that strengthen tool control and operational readiness. Interprets data to support decision-making, improve tooling processes, enhance forecasting accuracy, and ensure tools remain available, compliant, and properly allocated across the network. Monitors performance metrics, identifies trends, supports policy alignment, and drives continuous improvement across the tooling operation.

Requirements

High School Diploma or General Education Development (GED)
One (1) year of Airline and/or related work experience
Ability to work on multiple projects simultaneously
Able to work flexible hours
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Depending on location, may need to acquire and maintain a United States Customs Clearance
Available for occasional overnight travel (up to 15%)
Valid Passport or equivalent travel documents with the ability to travel in and out of the United States
Pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Excellent organizational and analytical skills
Working knowledge of areas within Technical Operations
Certified Business Analysis Professional (CBAP)
Expert knowledge of JetBlue procedures, standard operating procedures, and Federal Aviation Regulation adherence

Responsibilities

Lead support for the Tooling Standardization Program by performing gap analyses, validating TRAX data, and developing standardized processes and KPIs.
Build dashboards and reporting tools with IT, Data Science, and BI to improve visibility into calibration status, tool availability, and allocation.
Analyze inventory data to set and refine min/max stock levels based on station size, workload, and maintenance needs.
Reclassify and standardize tool categories; updated TRAX/tooling databases to improve accuracy for audits and forecasting.
Monitor station tooling levels and usage trends to align allocations with operational demand.
Produce key tooling metrics including availability, RO performance, calibration compliance, quarantine aging, and readiness.
Forecast calibration cycles, load tests, and preventive maintenance; created dashboards for vendor performance and cost trends.
Analyze historical usage to forecast tool demand and support business cases for new tooling.
Track quarantine items, vendor turnaround, and SLA compliance; identified patterns and recommended corrective actions.
Recommend process improvements using data trends and station behavior insights.
Other duties as assigned.