Analysis & Reporting Analyst - Real Estate and Occupancy

Citizens•Johnston, RI

6h•$80,000 - $95,000

About The Position

The Occupancy Team Data Analyst plays a key role in shaping how our organization understands and manages workplace utilization. This role analyzes complex datasets, develops automated reporting, and creates visual dashboards that support enterprise-wide decision-making.

Requirements

Bachelor’s degree or equivalent experience.
2+ years of analytics or reporting experience.
Advanced Excel skills; proficiency in Power BI or Tableau.

Nice To Haves

Experience with occupancy or workplace analytics.
Familiarity with Eptura, OnGuard, Lucernex, and ServiceNow.
Experience with SQL, Python, or other automation tools.

Responsibilities

Review metadata mapping, assess data quality, and identify inconsistencies across Occupancy ecosystems.
Conduct data discovery, including exploratory data analysis, attribute profiling, correlation analysis, and gap identification.
Create reusable analytical datasets from complex or large-scale data sources.
Develop visual aids and dashboards to effectively communicate occupancy and portfolio insights to broad audiences.
Apply statistical, text-based, and operational analysis techniques.
Maintain awareness of systems such as Eptura; HRIS platforms including Fieldglass and Tira; and security badge systems such as OnGuard and Linses.
Participate in evaluating new data elements for trending, forecasting, and reporting.
Engage with the Data & Analytics Academy for ongoing skill development.
Provide consultative support to cross-functional teams.
Document processes, data flows, transformation rules, and reporting logic.
Maintain updated files and reference materials in shared team repositories.
Identify opportunities to streamline or enhance processes and propose meaningful improvements.
Communicate insights and reporting outcomes to leadership.