Amusements Manager
About The Position
The Amusements Manager is responsible for leading, coaching, and supporting the Amusement Attendant team to ensure a fun, welcoming, clean, organized, safe, and guest-ready game room environment. This role oversees the day-to-day operations of all amusement areas, including arcade, laser tag, and escape rooms. Key duties involve scheduling, training new team members, providing ongoing feedback, managing inventory, inspecting and coordinating repairs for amusement equipment, and promoting the center's features. The manager is expected to be highly visible on the floor, respond to guest needs, resolve issues, enforce safety rules, and handle opening and closing duties.
Requirements
- 1–2 years of amusement, game room, or similar experience
- 1–2 years of leadership or supervisory experience
- Someone who enjoys leading a team and staying active on the floor
- Strong organizational skills and attention to detail
- Comfortable using Microsoft Office and point-of-sale systems
- Confident, approachable, and guest-focused
- Able to stay calm, organized, and positive in a loud, high-energy environment
Responsibilities
- Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment
- Keep all amusement areas—including arcade, laser tag, and escape rooms—clean, organized, safe, and guest-ready
- Oversee day-to-day operations of the amusement areas and keep everything running smoothly
- Help build schedules that ensure proper coverage for daily operations, parties, and events
- Train new team members and provide ongoing coaching and feedback
- Meet weekly with the General Manager to review staffing, operations, and upcoming priorities
- Stay up to date on games, equipment, and industry trends
- Promote awareness of the center’s features, offerings, and upcoming events
- Manage inventory by ordering supplies and prizes based on par level
- Inspect, maintain, troubleshoot, and coordinate repairs for amusement equipment
- Lead by example using Spare Time Service Standards (Code S.E.R.V.E.)
- Stay visible on the floor—responding to guest needs, resolving issues, and keeping the experience positive
- Confidently operate the POS system and support accurate transactions when needed
- Handle opening and closing duties as required
- Enforce safety rules, identify hazards, and address concerns promptly
- Monitor guests for rule violations or signs of intoxication and take appropriate action
- Pitch in on other tasks as needed to support the overall operation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
