Amusements Manager - Portland
About The Position
What You’ll Do Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment Keep all amusement areas—including arcade, laser tag, and escape rooms—clean, organized, safe, and guest-ready Oversee day-to-day operations of the amusement areas and keep everything running smoothly Help build schedules that ensure proper coverage for daily operations, parties, and events Train new team members and provide ongoing coaching and feedback Meet weekly with the General Manager to review staffing, operations, and upcoming priorities Take ownership of projects and initiatives that improve the guest experience and team efficiency Partner with the General Manager on promotions, events, and special programs Stay up to date on games, equipment, and industry trends Promote awareness of the center’s features, offerings, and upcoming events Manage inventory by ordering supplies and prizes based on par levels Oversee daily inventory processes, including stock-in, stock-out, damaged items, and returns Inspect, maintain, troubleshoot, and coordinate repairs for amusement equipment Ensure company property is handled properly and remains secure Lead by example using Spare Time Service Standards (Code S.E.R.V.E.) Stay visible on the floor—responding to guest needs, resolving issues, and keeping the experience positive Confidently operate the POS system and support accurate transactions when needed Complete required paperwork and settlements consistently and on time Handle opening and closing duties as required Enforce safety rules, identify hazards, and address concerns promptly Monitor guests for rule violations or signs of intoxication and take appropriate action Respond to incidents or injuries, provide first aid, contact emergency services if needed, and complete required documentation Pitch in on other tasks as needed to support the overall operation What We’re Looking For 1–2 years of amusement, game room, or similar experience 1–2 years of leadership or supervisory experience Someone who enjoys leading a team and staying active on the floor Strong organizational skills and attention to detail Comfortable using Microsoft Office and point-of-sale systems Confident, approachable, and guest-focused Able to stay calm, organized, and positive in a loud, high-energy environment Work Environment Fast-paced, lively setting with music, games, lasers, and lighting effects Frequent interaction with large crowds, families, and kids Physical Requirements Ability to stand and walk for extended periods Ability to lift up to 50 pounds Regular nights, weekends, and holiday work are part of the role #LI-CP1
Requirements
- 1–2 years of amusement, game room, or similar experience
- 1–2 years of leadership or supervisory experience
- Someone who enjoys leading a team and staying active on the floor
- Strong organizational skills and attention to detail
- Comfortable using Microsoft Office and point-of-sale systems
- Confident, approachable, and guest-focused
- Able to stay calm, organized, and positive in a loud, high-energy environment
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds
- Regular nights, weekends, and holiday work are part of the role
Responsibilities
- Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment
- Keep all amusement areas—including arcade, laser tag, and escape rooms—clean, organized, safe, and guest-ready
- Oversee day-to-day operations of the amusement areas and keep everything running smoothly
- Help build schedules that ensure proper coverage for daily operations, parties, and events
- Train new team members and provide ongoing coaching and feedback
- Meet weekly with the General Manager to review staffing, operations, and upcoming priorities
- Take ownership of projects and initiatives that improve the guest experience and team efficiency
- Partner with the General Manager on promotions, events, and special programs
- Stay up to date on games, equipment, and industry trends
- Promote awareness of the center’s features, offerings, and upcoming events
- Manage inventory by ordering supplies and prizes based on par levels
- Oversee daily inventory processes, including stock-in, stock-out, damaged items, and returns
- Inspect, maintain, troubleshoot, and coordinate repairs for amusement equipment
- Ensure company property is handled properly and remains secure
- Lead by example using Spare Time Service Standards (Code S.E.R.V.E.)
- Stay visible on the floor—responding to guest needs, resolving issues, and keeping the experience positive
- Confidently operate the POS system and support accurate transactions when needed
- Complete required paperwork and settlements consistently and on time
- Handle opening and closing duties as required
- Enforce safety rules, identify hazards, and address concerns promptly
- Monitor guests for rule violations or signs of intoxication and take appropriate action
- Respond to incidents or injuries, provide first aid, contact emergency services if needed, and complete required documentation
- Pitch in on other tasks as needed to support the overall operation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
