AML/KYC Product Test Lead - Associate

JPMorgan Chase & Co. • Columbus, OH

11h

About The Position

As part of the Anti-Money Laundering & Know Your Customer (AML/KYC) Product
Delivery Team, the AML/KYC Test Lead will play a key role in driving agile
testing practices. The Test Lead will collaborate closely with Product Owners,
Project Management, and technology partners within an agile framework to support
the delivery of AML/KYC product initiatives. This includes participating in
backlog refinement, sprint planning, and daily stand-ups to ensure testing
activities are seamlessly integrated into the development lifecycle. The Test
Lead will analyze epics and user stories to understand system impacts, define
acceptance criteria, and facilitate continuous testing and feedback. End-to-end
testing will leverage iterative, collaborative approaches to trigger, track, and
validate expected results, ensuring enhancements meet business objectives and
quality standards.

Requirements

• Minimum 3 years of experience in user acceptance testing or quality assurance testing
• Experience working within an agile framework, collaborating with cross-functional teams to deliver iterative product enhancements.
• Demonstrated ability to collaborate with external product teams and interact effectively with all levels of management.
• Excellent verbal and written communication skills
• Proven ability to work independently and thrive in a fast-paced, high-pressure environment to meet deadlines
• Strong knowledge of Application Lifecycle Management and JIRA

Nice To Haves

• Experience with Assisted Account Opening, Digital Account Opening, Customer Identification Program (CIP), Legacy Banker Tools (Customer Assist, Peoplesoft/Titan Common Module), Risk Scoring Utility (RSU), and Enterprise KYC Profile Manager (KYCPM)
• Proficiency in API testing
• Experience creating and managing content in Confluence
• Experience leveraging AI tools and technologies to enhance software testing efficiency, accuracy, and coverage

Responsibilities

• Lead end-to-end user acceptance testing (UAT) for AML/KYC product initiatives, ensuring alignment with acceptance criteria and regulatory standards.
• Develop detailed test cases based on Jira epics, user stories, and acceptance criteria, ensuring testing is integrated throughout the agile development lifecycle.
• Coordinate and execute all phases of the test cycle, including preparation, execution, defect management, and reporting.
• Collaborate with product owners, business analysts, and technology teams to clarify acceptance criteria and resolve issues.
• Support test automation strategy and assist with the implementation of automated test scripts.
• Track and communicate testing progress, risks, and issues to stakeholders in a timely manner.
• Ensure all testing activities comply with internal policies and external regulatory requirements.
• Mentor and support junior testers, fostering a culture of quality and continuous improvement.
• Drive process improvements and contribute to best practices for AML/KYC product testing.
• Stay current with industry trends, regulatory changes, and emerging technologies relevant to AML/KYC and software testing.
• Document process and procedural changes as needed.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed