AMG Medical Receptionist, Lead
About The Position
Under general supervision of Practice Operation Supervisor, the Lead Medical Receptionist role is responsible for providing a welcoming, professional greeting to patients and other visitors to the practice and performing administrative functions that contribute to keeping the medical practice running efficiently. You will focus on: The Front Office Team Lead will coordinate and manage the daily tasks of assigned staff. The Front Office Team Lead will assist with the coordination of the White Memorial Medical Center Family Medicine Residency Program training and education of its residents. Responsible for daily supervision and administrative support for front office personnel. Supervision of maintenance day to day front office operations including providing front office specialist job functions as needed.
Requirements
- 2-3 years’ experience in a medical office setting
- High school diploma or GED equivalent
- Ability to communicate clearly and concisely in English and Spanish
- Experience with Electronic Medical Record systems (Athenahealth preferred)
Nice To Haves
- Bilingual in Spanish preferred.
Responsibilities
- Greets and registers patients for their appointment; provides the necessary paperwork, confirms and/or updates insurance coverage and patient demographic information
- Collects patient balances and co-pays, appropriately tracks and records all payments collected and assists patients with their benefits questions
- Supports incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team
- Assists manager with selections, training, monitoring and evaluates departmental staff.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
