Amenity Access Clerk

Associa•Austin, TX

About The Position

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description Distribute pool keys • Administer access to the community properties via gates codes, keys, combinations, etc. • Answer phone and email inquiries • Handle walk ins at front desk as needed • Trouble shoot and research access issues • Collect information about gates and access as needed, pass to Compliance Inspectors and Managers • Run activity reports • Handle scheduling of all systems (holidays, weekends, open hours, reservations as needed). • Process mail outs • Maintain inventory of all amenities.

Requirements

High School or higher
Detail-oriented, motivated professional
Excellent Customer Service, and written and oral communication skills
Must be responsible and able to work in fast paced environment
Self-directed team player
Knowledgeable in Microsoft Office products (Word, Excel, Outlook)

Responsibilities

Distribute pool keys
Administer access to the community properties via gates codes, keys, combinations, etc.
Answer phone and email inquiries
Handle walk ins at front desk as needed
Trouble shoot and research access issues
Collect information about gates and access as needed, pass to Compliance Inspectors and Managers
Run activity reports
Handle scheduling of all systems (holidays, weekends, open hours, reservations as needed).
Process mail outs
Maintain inventory of all amenities.