AMBULATORY PRODUCT OPERATIONS LIAISON

Moffitt Cancer Center•Tampa, FL

44d

About The Position

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary Job Summary: The Ambulatory Product Operations Liaison supports the ongoing optimization of Moffitt's goals for streamlined care for all oncology patients. This role acts as a key point of contact between clinic teams, vendor(s), internal departments and operational leadership. The role interacts with all levels of the organization and functions in a highly collaborative, team-oriented environment. The Ambulatory Operations Liaison is responsible for identifying process gaps, gathering clinician and vendor feedback, escalating issues, and supporting continuous improvement in operational workflows. This role is critical to ensuring quality, consistency, and provider satisfaction in the patient and provider experience.

Requirements

Minimum of two (2) years of demonstrated business experience performing duties functioning within Healthcare, Business, Information Technology with a general hospital, clinical, medical or relevant industry experience.
Bachelor's Degree in Healthcare, Business, Information Technology or other,
Must have IT/Informatics familiarity and knowledge
Excellent understanding of clinical work-flows and terminology.
Excellent communication, critical thinking, and coordination skills.
Strong service orientation with a focus on provider and patient readiness.

Nice To Haves

Master's Degree in Healthcare, Business, Information Technology or related field
Familiarity with EMR systems and comfort using workflow tracking tools or dashboards.
Past experience working with program managers, project managers, or leadership to plan implementation efforts desired.
Prior experience working directly with physicians on application solution design and application workflow design preferred.
Experience working with health technology vendors or in continuous improvement roles.
Familiarity with quality improvement methods such as PDSA, Lean, or Six Sigma tools (not required).