Ambulatory Pharmacy Technician (Pawtucket) 40D

Care New England Health System•Warwick, RI

10d

About The Position

The Ambulatory Pharmacy Technician provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support.

Requirements

Applicant must be registered in the State of Rhode Island as a Pharmacy Technician.
National certification as a CPhT must be obtained within 6 months of hire.
1+ year experience as a Pharmacy Technician.

Nice To Haves

5+ years' experience as a Pharmacy Technician.

Responsibilities

Provides excellent customer service;
Interpret and enter prescriptions;
Clarify prescription orders with pharmacist and/or clinician as appropriate;
Label and fill prescriptions for the pharmacist to verify;
Perform pharmaceutical calculations;
Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
Prepares medication for delivery to patients and departments;
Medication delivery services to patients within hospitals;
Answers, resolves and triages inbound inquiries;
Provides outbound therapy/medication adherence check-ups;
Secures refill prescriptions;
Resolves insurance related issues and assists patients with various forms of financial assistance;
Maintains pharmacy inventory including drug ordering and receiving;
Communicate directly with patients over the phone to assist them in the awareness of their medications and addresses any concerns;
Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up;
Manage, organize, and update relevant data using database applications;
Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
Identify trends, resolves problems; recommend improvements; implements change;
Actively participates in process improvement initiatives;
Acts as a value-added business partner to stakeholders throughout the organization;
Protects organization's value by keeping information confidential;
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
Willing to do whatever is necessary for the betterment of the Company;
Other duties as assigned