Ambulatory & Medical Group Services Primary Care Director

Lifepoint Health•Johnstown, PA

16h

About The Position

Your experience matters Conemaugh Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Ambulatory & Medical Group Services Primary Care Director joining our team, you’re embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. POSITION SUMMARY: The Ambulatory & Medical Group Services Primary Care Director is responsible for the operational oversight and direction of assigned provider practice(s) and provider-based clinic(s) in one primary, large market and coordinates services within a region (two markets/facilities or more). The Primary Care Director works in collaboration with the Regional Market Director/Market COO/VP Medical Group Services of the medical group and facility leadership, focused on implementing strategy for the medical group across the designated region (i.e. markets) by coordinating with other Market Director(s) and initiatives for provider based and practice operations and growth. Responsible for leadership of one or more Clinic Administrators and/or Clinic Managers. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Support hospital strategy and clinic operations, leading the effective operation of designated clinic(s). Responsible for all aspects of clinic operations and growth, including maintenance of key metrics, financial reviews, and practice growth initiatives and revenue cycle analysis. Accountable for coordinating the services of physicians and advanced practice providers across the designated region (i.e. markets) to support the hospitals’ strategies. Improve access to care and create a frictionless experience for patients across and between the markets in designated region. Interact on a biweekly basis and monthly meetings with providers, ensuring standards of communication and information are met and develop strategy on matters pertaining to clinic operational needs. This includes rounding in each clinic site on at least a monthly basis. Responsible for ensuring monthly financial and work relative value unit (wRVU) reports, with comparisons to Medical Group Management Association (MGMA) wRVU benchmark data as applicable, are prepared, delivered and reviewed with physician/APPs, reviewing financial and wRVU performance with providers in person or via video/call on a monthly basis or on a more frequent basis with providers who request or need more frequent and additional data and feedback to improve access to care for the community. Attend weekly HSC Medical Group Services meetings and other HSC Medical Group Services meetings as necessary. If unable to attend, prior notification to RVP and AVP-Operations prior to the meeting. Attend Annual Medical Group Services meetings. Conduct Quarterly Medical Group (all providers) meetings. At least Quarterly, review in person or via video/call with all Physicians/APPs their performance reports. Included, but not limited to, wRVU actual to employment agreement wRVU threshold, quality, patient experience and other provider performance related performance/feedback reports. Prepare budgets, evaluate historical performance and generate goals for future achievement, and perform action planning as necessary for back to budget variances. Monitor, report on and present financial performance for all assigned providers and clinics and collaborate with clinic leaders to ensure fiscal responsibility and adherence to annual clinic budgets. Provide leadership to clinic managers, including performance management, coaching and talent development, with at least weekly communication. Monitor clinics for efficiencies to reduce clinic investment to include, but not limited to, accounts receivable oversight, budgeting, charge capture, monthly operating report (MOR) preparation and budget oversight. Monitor practice start-ups to aid in building existing practice revenue through charge capture, fee schedules, and new programs. Implement and effectively manage Market Plan for new patients, driving towards clinic access and growth. Manage support staff within assigned clinic(s) within primary market. Responsible for performance reviews and other HR related matters Works in collaboration with other Market Directors in the region. Accountable for ensuring compliance with all Physician/APP employment agreements and professional services agreements contract terms. Responsible for validating all clinics, employees, Physicians/APPs are complying with all employee and patient safety requirements, Lifepoint policies, and HSC Physician Services guidelines. Escalate any concerns per policy and guidelines. Negotiates physician/APP employment agreement terms, including a financial analysis or proformas for impact for new physicians/APPs and renewals of employment agreements and contracts. Balances financial implications of changes with internal equity and overall financial performance goals for the clinic. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

Requirements

Bachelor’s Degree required, Master’s Degree preferred.
Minimum of 10 years in medical group practice management or similar healthcare setting, with specific leadership experience.
Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Advanced Computer Skills -- Routine use of electronic mail and computer systems. Ability to incorporate complex and complicated functions into documents, spreadsheets, databases, and presentations to support business objectives.
Complex Communication -- Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.
Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.
Department Specific -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

Nice To Haves

Certified Medical Practice Executive (CMPE) or FACMPE is preferred.

Responsibilities

Support hospital strategy and clinic operations, leading the effective operation of designated clinic(s).
Responsible for all aspects of clinic operations and growth, including maintenance of key metrics, financial reviews, and practice growth initiatives and revenue cycle analysis.
Accountable for coordinating the services of physicians and advanced practice providers across the designated region (i.e. markets) to support the hospitals’ strategies.
Improve access to care and create a frictionless experience for patients across and between the markets in designated region.
Interact on a biweekly basis and monthly meetings with providers, ensuring standards of communication and information are met and develop strategy on matters pertaining to clinic operational needs.
Responsible for ensuring monthly financial and work relative value unit (wRVU) reports, with comparisons to Medical Group Management Association (MGMA) wRVU benchmark data as applicable, are prepared, delivered and reviewed with physician/APPs, reviewing financial and wRVU performance with providers in person or via video/call on a monthly basis or on a more frequent basis with providers who request or need more frequent and additional data and feedback to improve access to care for the community.
Attend weekly HSC Medical Group Services meetings and other HSC Medical Group Services meetings as necessary.
Conduct Quarterly Medical Group (all providers) meetings.
At least Quarterly, review in person or via video/call with all Physicians/APPs their performance reports.
Prepare budgets, evaluate historical performance and generate goals for future achievement, and perform action planning as necessary for back to budget variances.
Monitor, report on and present financial performance for all assigned providers and clinics and collaborate with clinic leaders to ensure fiscal responsibility and adherence to annual clinic budgets.
Provide leadership to clinic managers, including performance management, coaching and talent development, with at least weekly communication.
Monitor clinics for efficiencies to reduce clinic investment to include, but not limited to, accounts receivable oversight, budgeting, charge capture, monthly operating report (MOR) preparation and budget oversight.
Monitor practice start-ups to aid in building existing practice revenue through charge capture, fee schedules, and new programs.
Implement and effectively manage Market Plan for new patients, driving towards clinic access and growth.
Manage support staff within assigned clinic(s) within primary market.
Responsible for performance reviews and other HR related matters
Works in collaboration with other Market Directors in the region.
Accountable for ensuring compliance with all Physician/APP employment agreements and professional services agreements contract terms.
Responsible for validating all clinics, employees, Physicians/APPs are complying with all employee and patient safety requirements, Lifepoint policies, and HSC Physician Services guidelines.
Negotiates physician/APP employment agreement terms, including a financial analysis or proformas for impact for new physicians/APPs and renewals of employment agreements and contracts.
Regular and reliable attendance.
Perform other duties as assigned.