Ambulatory Infusion Clinic Medical Assistant

BioMatrix Specialty Pharmacy•Palmer, AK

48d•$22•Onsite

About The Position

The Medical Assistant (MA) plays an essential role in supporting the clinical infusion team. This position is responsible for assisting with patient intake, preparing treatment areas, coordinating patient flow, and ensuring overall efficiency within the infusion center. The ideal candidate is detail-oriented, highly organized, and dedicated to providing outstanding patient care in a fast-paced clinical environment.

Requirements

High school diploma or GED required
Minimum of one (1) year of experience in a healthcare environment required
Strong understanding of medical procedures, patient care, and documentation
Excellent time management, communication, interpersonal communication, organizational and analytical skills
Skills with prioritization and multi-tasking
Proficiency with problem resolution
Self-motivated and self-disciplined
Computer aptitude
Mathematical aptitude
Maintain strict patient confidentiality and uphold all patient care principles
Remain adaptable and willing to assist in different areas of the infusion center as needed

Nice To Haves

Completion of an accredited Medical Assistant (MA) program preferred
Current Medical Assistant certification (CMA, RMA, or equivalent) preferred
Prior professional Medical Assistant experience preferred
Prior infusion environment experience preferred

Responsibilities

Greet and prepare patients for their infusion treatments, ensuring a welcoming and professional environment.
Obtain and document patient vital signs, medical history, and medication information.
Assist providers with patient examinations and procedures as needed.
Prepare infusion suites by ensuring all necessary supplies and equipment are available.
Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
Educate patients on procedures, answering basic questions under the supervision of a nurse or provider.
Assist with administrative tasks, including scheduling appointments, verifying insurance forms, and managing patient follow-ups.
Monitor and restock medical supplies, ensuring proper inventory levels.
Maintain a clean, organized, and compliant clinical environment, following infection control protocols.
Communicate effectively with nurses, nurse practitioners, and other healthcare professionals to ensure smooth patient care coordination.
Assist with patient triage, directing urgent concerns to the appropriate clinical team members.
Follow all HIPAA guidelines and maintain strict confidentiality regarding patient information.
Participate in ongoing training and development to stay current with best practices.
Perform other duties as assigned by the Site Nurse Practitioner or Director of Clinical Operations.