Ambulatory Department Manager -- Cardiology Beckley -- Beckley-1836 Harper Road

Charleston Area Medical Center Health System•Beckley, WV

5d•Onsite

About The Position

Responsible for the coordination and management of department staff, office procedures, including registration and screening of patients, maintenance of patient and computer files, etc. Department size of 3 or more physicians on duty at any one time/staff sizes of 10 or more persons.

Requirements

Associate's Degree (Required)
3 Years - Proven physician office management
Applicable experience may be substituted for degree at manager's discretion.
No Certification, Competency or License Required

Responsibilities

Effectively manage patient flow.
Maintain knowledge of all subordinates' processes in order to provide assistance or maintain efficiency of department as needed.
Processes to include registration of patients, proper procedures for telephone calls/messages, insurance verifications, scheduling of appointments and other duties.
Coordinate daily operation of deparrtment to include ordering supplies, forms, etc.
Responsible for monitoring performance, communicating results, and ensuring compliance with budget.
Promote and manage revenue enhancement and cost reduction in the managed practice.
Responsible for analyzing productivity and patient flow, identifying system barriers, and making corrections to achieve maximum productivity.
Participate in establishing policies and procedures for the department. Develop procedures and controls to promote communication and information flow (goals, financials, etc.).
Ensure compliance with applicable federal, state, & local laws.
Select, interview, hire, evaluate, counsel, discipline, & discharge employees.
Serve as liaison between physicians & Medical Management Services to address customer service issues.
Monitor patient satisfaction of the department and develop plans to improve satisfaction.
Provide payment arrangements when applicable for all accounts.
Responsible for first line of communications between management and physicians. Act as a liaison between Ambulatory Department Directors and physicians.
Act as working supervisor in appropriately sized departments.
Responsible for scheduling all staff, maintaining time for staff and physicians and maintaining administrative and personnel files.
Responsible for daily and monthly computer processing.
Coordinate the performance management process with the Ambulatory Department Director/Exec Director to include writing planners, assisting in giving mid-year and annual reviews, and providing feedback to employees between review periods.
Act as a mentor to the Department Staff to provide assistance in training, communications, procedures, etc.
Assist the Ambulatory Department Director/Executive Director at other offsite departments as needed.