Ambulatory Care Program Coordinator

Scottish Rite for Children•Dallas, TX

43d•Onsite

About The Position

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Ambulatory Care Program Coordinator Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00 a.m. - 4:30 p.m. Job Description: Duties/Responsibilities Coordinates the design, build, modification, and maintenance of provider scheduling templates in Epic system Ensures scheduling templates comply with organizational standards, provider contracts, clinic workflows, and Epic system best practices Manages template changes related to provider onboarding, departures, schedule adjustments, leave coverage, and clinical programs/initiatives Monitors template accuracy and proactively identifies gaps affecting access, utilization, or patient flow May assist with design, maintenance, and optimization of scheduling decision trees in Epic system Maintains, monitors, and adjusts space-allocation assignments for clinics in room scheduling system Provides administrative and department support to designated leader(s), including calendar management and prioritization of competing schedule demands May prepare meeting agendas, presentations, and support materials for designated leader(s) May support special projects, initiatives, and ad hoc requests as assigned by leadership May assist with maintenance and approval of payroll and PTO as assigned by leadership Abides by organizational and HIPAA guidelines and privacy practices Supports and promotes hospital and departmental performance improvement goals Ensures quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations Supports departmental initiatives and change efforts Practices financial and resource stewardship Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization’s core values Maintains confidentiality and exercises discretion when handling sensitive information Additional duties as assigned At Scottish Rite for Children, we work together with the common goal of helping give children back their childhood. Scottish Rite is a unique place to work because we believe in a collaborative approach, utilizing the care and expertise from all departments. We are always looking for caring, energetic individuals to join our team. We currently have locations in Dallas and Frisco and is an equal opportunity employer. For questions, contact [email protected].

Requirements

High school diploma or equivalent required
Minimum 2-years’ experience in medical office or healthcare setting required
Experience with Microsoft Office required
Strong written and verbal communication skills required
Strong organizational and interpersonal skills required
Working Conditions: Inside
Working Position: Sitting, Standing, and Walking
Physical Demands: Light
Physical Requirements: Repetitive Movements, Lifting/Carrying, Pushing/Pulling, & Stooping/Kneeling/Bending
Lifting or carrying 11 - 24 lbs.
Sensory/Communicative activities essential to the performance of this position: Hearing, Seeing, and Speaking
This position will be exposed to Inside Environments

Nice To Haves

Bachelor’s degree preferred
Management of provider templates in Epic preferred
Experience with scheduling decision trees in Epic preferred

Responsibilities

Coordinates the design, build, modification, and maintenance of provider scheduling templates in Epic system
Ensures scheduling templates comply with organizational standards, provider contracts, clinic workflows, and Epic system best practices
Manages template changes related to provider onboarding, departures, schedule adjustments, leave coverage, and clinical programs/initiatives
Monitors template accuracy and proactively identifies gaps affecting access, utilization, or patient flow
May assist with design, maintenance, and optimization of scheduling decision trees in Epic system
Maintains, monitors, and adjusts space-allocation assignments for clinics in room scheduling system
Provides administrative and department support to designated leader(s), including calendar management and prioritization of competing schedule demands
May prepare meeting agendas, presentations, and support materials for designated leader(s)
May support special projects, initiatives, and ad hoc requests as assigned by leadership
May assist with maintenance and approval of payroll and PTO as assigned by leadership
Abides by organizational and HIPAA guidelines and privacy practices
Supports and promotes hospital and departmental performance improvement goals
Ensures quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations
Supports departmental initiatives and change efforts
Practices financial and resource stewardship
Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization’s core values
Maintains confidentiality and exercises discretion when handling sensitive information
Additional duties as assigned