Ambassador- WinStar World Casino (42830)

Traditions Hospitality Group • Thackerville, OK

11h • $12 - $14 • Onsite

About The Position

As an Ambassador at Traditions Hospitality Group, you'll be the face of our organization, embodying our values and ensuring our guests receive exceptional service from the moment they arrive. Your warm personality, attention to detail, and commitment to excellence will create memorable experiences that keep our guests returning.

Requirements

• Must be at least 18 years of age.
• Must be able to obtain a Gaming badge.
• Presentation and uniform must adhere to established standards at all times, maintaining a polished and professional appearance.
• Ability to work effectively in a fast-paced environment, prioritizing tasks based on operational needs.
• Strong attention to detail and commitment to providing exceptional customer service.
• Ability to work collaboratively as part of a team and follow directions from supervisors.
• Flexibility to work varying shifts, including nights, weekends, and holidays.

Responsibilities

• Welcome and greet guests, providing a friendly and inviting atmosphere.
• Assist guests with inquiries, reservations, and special requests, ensuring their needs are met promptly and efficiently.
• Provide information about the facilities, services, and events, enhancing the guest experience.
• Maintain a clean and organized reception area, ensuring a professional appearance.
• Handle guest complaints and concerns with empathy and professionalism, striving for swift resolution.
• Coordinate with other departments to ensure seamless service delivery and guest satisfaction.
• Participate in training sessions and meetings to enhance job knowledge and skills.
• Perform other duties as assigned by management or supervisors.

Benefits

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed